Program Director

JOB DESCRIPTION

PROGRAM DIRECTOR (Roving 7 Sites)

Salary Range : $83,520 - $92,000 annually

WHO WE ARE

HomeRise believes that home has the power to stabilize a person’s life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives.

We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness.

Together, we’re building a new future for our neighborhoods and the city we love.

BENEFITS

• HomeRise provides an excellent comprehensive benefits package including : 100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance;
• FSA childcare, medical and commuter benefits options; 403(b) retirement investment opportunity with employer match; Employee Assistance Program;

paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off.

We also include PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service);

14 paid holidays with one floating day for your birthday and of course sick time accrual. Other advantages of working for us are : Employee Referral Program, our HERO Award recognizing outstanding performance in the line of duty, sabbatical leave after 5 years of service, and a 45-minute paid lunch period per shift.

POSITION OVERVIEW

HomeRise seeks a creative, systems-oriented, and highly skilled professional and practitioner to provide direction and oversight to a portion of HomeRise’s Resident Services Department, comprised of staff members who provide supportive and clinical services to individuals and families formerly experiencing homelessness residing in supportive housing sites in San Francisco.

The Program Director (PD) will supervise the on-site Services teams, develop and implement programing, manage third party relations, build positive relations with neighborhood organizations, monitor site budgets, contract management, complete reports, supervise and train staff, and provide crisis management.

Reporting to the Director of Resident Services (DRS), the ideal candidate has a proven track record of managing organizational change, in-depth knowledge of evidence-based practices to serve individuals and families in Housing First and Harm Reduction models and has demonstrated success in increasing stability through trauma-informed and engaging skills-based programming.

Using evidence-based practices, HomeRise welcomes residents into their new homes, while encouraging greater self-sufficiency across three drivers : Housing , Income , and Resourcefulness .

• HomeRise’s Case Management Model uses data to understand residents’ experiences and includes intensive retention services;
• strength-based case management support and service planning; mental health, substance use and crisis intervention services;

information and referral; and resident empowerment / community development for residents.

ESSENTIAL FUNCTIONS

Site Based Leadership

Direct and guide the overall delivery of building-based services for residents at approximately eight supportive housing sites, including case management, community-building, and on-site behavioral health services.

This role consists of managing current portfolio as a Resident Services Manager and adding Interim Program Director (PD) responsibilities of a Single Adult Portfolio.

Support departmental strategic planning, program development, professional development, goal-setting, and performance management of services team, demonstrating leadership that engenders trust, respect, and staff accountability for high levels of performance and achievement of measurable outcomes.

PD will also work with other Program Directors (PD) to coordinate delivery of RSD Dashboards and other program initiatives, and attend leadership functions as needed, such as RSDLT and HR meetings.

• Work collaboratively with the HomeRise property management and / or 3rd party property management provider to assist the site remaining fully occupied and in compliance with various local, state, and federal programs.
• Maintain a creative, inclusive, and cooperative environment for staff and use a constructive process in dealing with problems, decisions, and policy-making that respects the rights of staff and residents.
• Responsible for adherence to all budgets and grant outcomes in accordance with HomeRise’s mission, culture, and strategic plan, including coordination with finance and grants management staff to ensure compliance and quality, timely reporting.

Department and Agency Leadership and Collaboration

In partnership with other department leaders, implement and maintain consistent and clear departmental operation policies and procedures, operational manual, and other departmental documentation tools.

PD will join RSDLT meetings and participate in misc. projects involving departmental changes and advancements.

• In collaboration with the DRS and other agency leadership, responsible for the development, implementation, and oversight of program evaluation, performance management, and outcomes tracking for resident services.
• Collaborate with the Housing Operations Supervisors to ensure achievement of agency goals and objectives related to building operations and cross-departmental coordination;

in collaboration with DRS, provide coordination with 3rd party providers and community / referral partners serving residents at HomeRise -owned sites, ensuring alignment with HomeRise’s service philosophy and standards of quality.

Maintain positive, cooperative relationships with funders including government sources, private foundations, and corporate partners;

ensure completion of all reporting requirements.

• Represent HomeRise at local community events, alliance meetings with partners, and at conferences and forums.
• Must be available for after-hours emergencies; evenings, weekends and on-call coverage required.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITY

Approximately 2 Resident Services Managers and 1 Clinical Team Manager-OT / Clinical Case Management

POSITION DETAILS

• Location : Zygmunt Arendt Apartments, Rachel Townsend Apartments, Jazzie Collins Apartments, San Cristina, Iroquois, William Penn, Arnett Watson Apartments - San Francisco, CA
• Status : Full-Time / Exempt
• Schedule : Generally M-F 9 : 00 AM -5 : 00 PM
• Reports to : Director of Resident Services
30+ days ago