Job Description
The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager.
Reports to the Wine Shop Manager.
- Provides prompt, efficient and friendly guest service
- Educates guests about Italian wine and assists with wine tastings
- Receives and stocks wine and wine store merchandise
- Assists with wine store inventory, invoice review and requisitions
- Rotates, faces and replenishes merchandise and ensures highest quality standards are met
- Answers the telephone promptly and provides friendly, helpful service to customers who call
- Assists with scheduling and administrative duties
- Performs other duties as required or assigned
Qualifications
- High school graduate or equivalent
- 2+ years of wine sale experience
- Excellent communication skills
- Basic math skills
- Extensive knowledge of wine, in particular Italian wine
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.
Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit / bankruptcy history and criminal background / conviction history in making hiring decisions.
If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Wine Lead
The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Educates guests about Italian wine and assists with wine tastings. Receives and stocks wine and wine store merchandise. Extensive knowledge of wi...
Wine Lead
The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Educates guests about Italian wine and assists with wine tastings. Receives and stocks wine and wine store merchandise. Extensive knowledge of wi...
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