UX Researcher

Are you passionate about understanding user behaviors and improving user experiences? Do you thrive in a collaborative environment with a great work culture?

Join us as a UX Researcher and play a crucial role in shaping the future of our innovative products!

UX Researcher

Location : Hybrid, Redmond, WA

Contract Duration : 18 Months

$55-$58 / hour

Our client is dedicated to creating exceptional employee experiences through our cutting-edge products. Join a tight-knit team that values creativity, collaboration, and delivering impactful results.

Why This Role is Exciting :

• Growth Product : Work on a rapidly expanding product that requires in-depth research.
• Diverse Offerings : Be part of a suite of new and exciting employee experience offerings.
• Great Culture : Join a relatively tight group with a fantastic work culture and environment.

Role Overview : As a UX Researcher, you will conduct B2B research across various audience types, including individual employees, people leaders, IT admins, and HR / data analysts.

You'll collaborate closely with design and product management teams on key projects, from early-stage user research to iterative design evaluations.

Your insights will directly influence the development and refinement of our products.

Responsibilities :

• Conduct B2B UX research for diverse audiences : individual employees, executives, managers, IT admins, and HR / data analysts.
• Collaborate with design and product management partners on priority design projects, from foundational user research to iterative design evaluations.
• Perform UX Health studies to ensure design experiences meet release standards.
• Develop and evaluate methods for data collection, including interviews, group discussions, and surveys.
• Derive insights from quantitative and qualitative data, complementing other research.
• Align work priorities with the needs of the design team, guided by Viva Insights UXR and Principal UXR Manager.

Requirements : Top Hard Skills :

Top Hard Skills :

• 5+ years of experience in unmoderated / moderated user testing.
• 5+ years of experience in analysis and reporting.
• 5+ years of experience balancing multiple studies.
• Proficiency in everyday research tools (e.g., Figma, PowerPoint, Excel, screen sharing).
• Demonstrated ability to propel projects forward independently.

Experience and Qualifications :

• 5-7 years of hands-on research or product planning experience, with skills in collecting and analyzing human behavioral data.
• Ability to operate independently, embrace ambiguity, demonstrate creativity, and deliver organized results.
• Experience presenting and socializing research insights.
• Experience with AI-related product solutions is a plus.
• Advanced degree in HCI, market research, human factors, psychology, or a related field, or a BA / BS with significant industry experience.
• Qualitative research experience to understand user roles, needs, and challenges.
• Experience with evaluative research and UX Health research.
• Strong B2B research experience.
• Eagerness to learn about user audiences, behaviors, contexts, and motivations.
• Strong empathy for users while balancing stakeholder vision and constraints.
• Experience in a fast-paced technology environment with independent time management and task prioritization.
• Excellent verbal and written communication skills and interpersonal partnering skills.
• Proven ability to build strong collaborative relationships with peers and stakeholder

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity.

We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win.

We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.