Subpoena/Legal Order Processing Manager

Description

At Regions, the Subpoena Processing Manager oversees and manages a team of associates responsible for inputting, processing, and complying with a variety of third-party requests for documents / testimony including civil and criminal subpoenas, IRS summonses, Federal Grand Jury subpoenas, and other forms of legal process.

The Subpoena Processing Manager will report to an Assistant General Counsel and will manage the day-to-day workflow and operational processes for the Subpoena Department.

Primary Responsibilities

• Sets specific and measurable goals and initiatives for the subpoena processing department
• Coordinates staffing, budgeting, and resources to ensure quality service and operational effectiveness
• Monitors and manages the BSA / AML referral process in connection with subpoenas from law enforcement and government agencies
• Identifies and manages legal and operational risk related to routine subpoenas; improves processes to reduce risk
• Manages a team of associates including subpoena and intake team leaders and offers sound advice and guidance when necessary
• Ensures the timely delivery of various reports to stakeholders
• May collaborate with internal business partners in Corporate Security, BSA / AML Operations, eDiscovery, Risk, and other stakeholders on matters related to subpoenas
• Adheres to internal and external privacy guidelines and regulations and ensures compliance with Bank policy and all applicable federal regulations and state laws
• Develops, maintains, and implements written internal policies and procedures, templates, and workflows
• Analyzes and reviews subpoena volumes, workflows, and technology solutions for process improvements
• Creates an engaging work environment, provides ongoing coaching and feedback to employees, and recognizes and develops associates
• Effectively manages performance, leveraging metrics / production data

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor’s degree
• Six (6) years of experience in a legal department, law firm, or relevant bank operations role
• Three (3) years of experience in a supervisory or managerial role

Preferences

• Law Degree
• Six Sigma certification

Skills and Competencies

• Ability to collaborate with internal business groups
• Ability to negotiate and influence others
• Ability to research, analyze data, and evaluate facts
• Ability to work under pressure and manage deadlines
• Strong work ethic and self-motivation
• Demonstrated ability to lead and develop a diverse team and build team engagement
• Demonstrated ability to manage high-volume operational functions and teams
• Demonstrated ability to use change management practices to facilitate transitions related to technology, processes, and people
• Excellent verbal, written communication, and organizational skills
• Knowledge of matter management and banking systems (i.e., TyMetrix, Mainframe, Webview, Empower, etc.)
• Strong leadership communication and management skills
• Tech-savvy and well-versed in enterprise software application
• Effectively manage performance for a high-volume function, leveraging metrics / production data
• Improve process efficiency / effectiveness to reduce risk to the bank
• Improve associate engagement and retention
• Effectively lead and develop a team
• Build relationships with key partners within and outside of Legal

This position will work a hybrid schedule with a combination of in-office and remote work.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role.

As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target :

$101,273.60 USD$136,790.00 USD

Incentive Pay Plans :

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation / Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details

Regions Center

Location : Birmingham, Alabama

Birmingham, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer.

More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure : Equal Opportunity Employer / Disabled / Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting.

Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.