A company is looking for a Call Center Program Manager to oversee the Five9 call center system and operations.Key ResponsibilitiesManage the rollout and integration of the Five9 Call Center with CRM (Salesforce)Collect and analyze call center KPI statistics and prepare reports for managementHire, coach, and train personnel to maintain high service standardsRequired QualificationsProven experience as a call center manager or in a similar roleExperience in customer service is requiredSolid understanding of reporting and budgeting proceduresProficient in MS Office and call center software programsFive9 VCC Development and Administration experience
Call Center Program Manager
A company is looking for a Call Center Program Manager to oversee the Five9 call center system and operations. ...
Remote Contract Manager - Nurse Call Center
Oversee organizational contract development and management activities.Enforce organizational principles of integrity and compliance.Ensure that contracts and proposals are properly entered into organizational databases and securely maintained.Support multiple aspects of the proposal process; pricing...
Data Center Global Program Manager
A company is looking for a Data Center Global Program Manager. ...
Call Center Operations Manager - 1178924
Call Center Operations Manager. Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs. Or...
Call Center Operations Manager
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes a...
A2L Program 2025- Facilities Manager/ Assoc. Custodial Manager-Kay Bailey Convention Center
Aramark’s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and professional training across a variety of environments and business areas. As a year-long development and training program designed for recent college graduates...
Insurance Call Center Claims Manager
MCI is seeking an experienced Insurance Call Center Claims Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred....
Call Center Manager (Auto Insurance Claims)
Call Center Manager (Auto Insurance Claims). TheCall CenterManager is responsible for overseeing the initial claims intake process for automobile insurance claims. The Call Center FNOL Manager will lead a team of FNOL representatives, ensuring high levels of customer service, accuracy, and adherence...
Call Center Client Account Manager I
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...
Insurance Call Center Claims Manager
MCI is seeking an experienced Insurance Call Center Claims Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred....