Head of Product Development & Delivery

American Physical Society

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

ID : 1412

Location : Remote

Department : Information Systems

Head of Product Development & Delivery

Who we are :

The American Physical Society (APS) is a nonprofit membership organization working to advance and diffuse the knowledge of physics through its outstanding research journals, scientific meetings, and education, outreach, advocacy, and international activities.

APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and throughout the world.

Position Summary :

The Head of Product Development & Delivery at APS is a strategic and dynamic leader, charged with steering the organization's technology initiatives towards innovation, operational excellence, and ensuring the delivery of first-class customer experiences.

This role is central to integrating technology strategy with APS's mission and goals. Responsible for guiding the IT Project Management and Product Owner teams, this position plays a critical role in shaping the technological landscape and driving digital transformation.

This role is instrumental in fostering a culture of continuous improvement, agile practices, and user-centric product development, while also ensuring that IT initiatives are aligned with the evolving needs of the scientific community and publishing industry.

Responsibilities :

• Strategic Leadership and Planning :
• Facilitate and support roadmap development activities to align technology initiatives with APS strategic priorities, while collaborating with Enterprise Project Portfolio Management (EPPM) for cross-departmental initiative prioritization and governance.
• Regularly review and update roadmaps in response to evolving APS priorities, customer needs, and stakeholder feedback.
• Product Owner and PMO Team Management :
• Collaborate with EPPM to support the implementation of a portfolio management system, ensuring the tool aligns with both enterprise-level project portfolio management needs and technical project execution.
• Collaborate with product and business stakeholders to improve the customer experience by evaluating qualitative and quantitative feedback and prioritizing improvements.
• Drive operational excellence by advancing agile project lifecycle management and continuous improvement processes.
• Coach, mentor, and support the development of a multidisciplinary team. Advance the teams' capabilities in business analysis, project management, and product ownership.
• Resource and Capacity Planning :
• Establish a dynamic resource allocation model for Information Systems resources, in collaboration with the EPPM department, that adapts to project demands and team capabilities.
• Implement capacity planning tools to effectively forecast and manage workload distribution.
• Collaboration and Innovation Facilitation :
• Organize cross-departmental sessions to ideate and develop new solutions.
• Explore emerging technologies and their applications through targeted pilot projects that align with APS's strategic goals and priorities.
• Drive initiatives that integrate user research and user-centric design into the product development process.
• Leadership in Stakeholder Communication :
• Develop a communication strategy that addresses diverse stakeholder needs, ensuring alignment and understanding with various APS departments.
• Act as the primary liaison between Information Systems and other APS departments, translating technical challenges and solutions to non-technical stakeholders.

Scope & Relationships :

• Oversee the strategic direction and operational execution of the IT PMO and Product Owner teams. Directly supervise a team of 6+.
• Responsible for aligning initiatives with APS's strategic objectives, ensuring effective delivery and innovation in technology services.

Education :

Bachelor's degree in Business, Computer Science, Marketing, Engineering, Technology, or related fields.

Preferred Certifications :

• IT Service Management (ITSM)
• Project Management Professional (PMP)
• Microsoft Certified Professional (MCP)
• Certified Scrum Master (CSM)
• Certified Scrum Product Owner (CSPO)
• ScrumAgile (Professional Scrum Certifications)
• Salesforce.com (SFDC)
• Scaled Agile Framework (SAFe)

Experience, Knowledge, Skills, and Abilities :

• Minimum of 7 years of experience in digital product ownership, product management, or program management.
• Minimum of 3 years of experience in a role with direct people management responsibilities, ideally with a focus on product management and project management in a technology-driven environment.
• Proven track record of delivering large-scale IT projects and products.
• In-depth understanding of the latest trends in IT, software development, and project management methodologies.
• Knowledge of the scientific publishing industry and / or associations, and their technology requirements is desirable.
• Strong leadership skills with the ability to inspire and motivate teams.
• Exceptional communication and interpersonal skills, capable of engaging effectively with technical and non-technical stakeholders.
• Proficiency in strategic planning, resource management, and agile methodologies.
• Ability to navigate complex organizational structures and foster a collaborative working environment.
• Capacity to think strategically and translate business needs into technology solutions.
• Aptitude for problem-solving and innovation, with a focus on continuous improvement.

Travel : The position requires up to 5% of travel for in-person meetings with staff as well as periodic travel to attend meetings and events as part of its core responsibilities, as well as additional travel as assigned.

Salary : The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements.

The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market.

As a result, we typically hire within the target starting range. Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.

Hiring Range : $139,776 / year - $190,444 / year (USD)

Target Starting Range : $139,776 / year - $155,500 / year (USD)

Work Environment : As noted above, APS offers a "Remote First" workplace. Although our Editorial Offices are located on Long Island, you can work from other places in the United States.

We are flexible about work hours, but expect responsiveness during the core of the workday, Eastern Time.

This is Us : Help us achieve our mission of advancing and diffusing the knowledge of physics for the benefit of humanity, promote physics, and serve the broader physics community.

Our Core Values : Our values are our guideposts :

• The Scientific Method
• Truth and Integrity
• Diversity, Inclusion, and Respect
• Partnering, Cooperation, and Open Collaboration
• Speaking Out
• Education and Learning
• Departmental Values : The Information Systems departmental values complement and extend the APS Core Values. How we work and how we interact must embody these values which encompass the areas of Customer Outcome Focus;

Dedication and Responsibility; Quality and Agility; Curiosity, Open-mindedness, and Innovation; and Teamwork and Collaboration.

Amazing 2024 Benefit Offerings :

• Flexible schedules and ability to work remotely
• 8% employer-paid retirement contribution
• Investment advisement services : 100% employer paid
• Medical benefits : PPO or HDHP option
• Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
• Lifestyle Spending benefit up to $2000.00 (USD) - 100% employer paid
• Dental benefits : individual coverage 100% employer paid
• Vision benefits : individual and dependent coverage 100% employer paid
• Basic Life & Accident insurance : employee coverage 100% employer paid
• Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
• Disability insurance : employee coverage 100% employer paid
• Voluntary Accident & Critical Illness insurance
• Healthcare, Commuter & Dependent care flexible spending accounts
• Vacation : 15 days annually
• Generous holiday leave : 17 paid days of significance; includes one week closure at the end of December
• Personal leave : 4 days annually
• Volunteer leave : 1 day annually
• Sick leave : 10 days annually
• Bereavement & Compassion leave : 2 -15 days based on loss
• 12 weeks employer-paid family leave
• College tuition reimbursement plan
• Job related seminar & continuing education
• Professional Certification / Recertification 100% employer paid
• Training and professional development; access to LinkedIn Learning on-demand courses
• Employee Assistance Program
• Mindfulness Meditation : live and on-demand classes
• APS does not offer relocation assistance / costs

The American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, immigration status, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and / or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job.

This policy applies to all jobs at APS. The American Physical Society is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

To request a reasonable accommodation, please contact APS Human Resources at [email protected].

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