A company is looking for a System Engineer (Faxcom) for a fully remote position.
Key Responsibilities
Review, troubleshoot, and respond to end-user issues and requests in a timely manner
Manage daily Faxcom system checks and ensure the health of the system
Monitor ServiceNow for reported issues and manage the technical work required
Required Qualifications
Bachelor's degree in a quantitative or business field
3-5 years of experience with Faxcom administration
Experience with SQL Scripting and PowerShell
Familiarity with telephony as it relates to the Faxcom application and network protocols
ITIL certification is a plus
System Engineer • Bronx, New York, United States