Job Description
Join our dynamic team and be a key player in driving customer satisfaction and business growth. As a Customer Relationship Manager, you will be at the forefront of ensuring our clients’ needs are met efficiently and effectively.
If you are a strategic thinker with a knack for managing relationships and driving results, especially within the mobile / electronics industry, we want you!
Key Responsibilities :
- Customer Relationship Management : Serve as the primary contact for customers, addressing their needs and concerns promptly.
- Strategic Planning : Develop and implement strategies to support growth objectives.
- Sales and Inventory Management : Achieve sales and inventory targets, and improve supply plan processes.
- Demand Planning : Forecast customer demand and manage the order book.
- Market Analysis : Analyze sell-through trends and market data for informed decision-making.
- Order Processing and Tracking : Ensure accurate and timely processing and tracking of orders.
- Product Allocation and Availability : Manage product allocation to meet customer requirements.
- Communication and Coordination : Lead weekly conference calls with internal and external customers, and coordinate with the factory production team.
- Reporting and Documentation : Utilize tools like Excel and PowerPoint to manage data and present findings.
Work Experience
Qualifications :
- Bachelor’s degree in Business, Supply Chain Management, or related field.
- Proven experience in customer relationship management, preferably in the mobile or technology industry.
- Strong analytical skills with proficiency in demand planning, order book management, and market analysis.
- Excellent communication and presentation skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint).
- Collaborative team player with strong organizational and problem-solving abilities.
Preferred Qualifications :
- Experience in supply chain planning and operational initiatives.
- Knowledge of electronics / mobile product lines and market dynamics.
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
Plus, every Ōnin job comes with our amazing Teammate Benefits program, designed to give you the tools you need to protect your health, your money and the people and things you care about. Tools like :
- Weekly Pay
- $5 Prescription Drugs
- $5 Doctor's Visit Copays
- Free Teledoctor Service
- Free Counseling Services
- Life Insurance Included
- Vision Insurance Included
- Dental Insurance Included
- Vacation and Holiday Pay
- Scholarship Opportunities
- NEW! 401(k) Retirement Plan
- Free Legal Services
- Our unbeatable employee discount program
If this sounds like something you would be interested in, Apply Now so we can hold a spot for you until we can schedule an interview.
We can’t wait to talk to you!
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