Search jobs > Richardson, TX > Site manager

Site Manager

Allied Universal
Richardson, TX, United States
Full-time

Overview :

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose.

While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve.

We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description :

Allied Universal is looking to hire a Site Manager. The Site Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff.

Build, improve and maintain relationships with clients and employees : develop & retain staff; coordinate needed support services and solve problems to effectively run the account.

Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel.

Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

RESPONSIBILITIES :

Supervise the day to day security operations of an assigned client site

Manage a team of security officers, site and / or shift supervisors including hiring / selection, scheduling, payroll, training, coaching, development and support

Ensure the client site is provided with high quality security services to protect people and property

Build, improve and maintain effective relationships with both client and employees

Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

Ensure all required reporting and contract compliance requirements are met

Assure regular communication of issues or program with Client

Handle any escalated security issues or emergency situations appropriately

Other management responsibilities as determined by leadership

Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates

Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)

Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)

Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site

Meet all contractual scheduled hours with a minimum of unbilled overtime

Coordinate and / or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standards

Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff

Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists

Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.

Ensure complete customer satisfaction

Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.

Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management

Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal

QUALIFICATIONS :

Four year degree in Criminal Justice, Business Administration or related field

Previous Contract Security, facilities management, military or law enforcement experience

At least 2 years of business management / operations / supervisory experience (depending on size / scope of client).

Ability to develop and grow customer relationships

Experience in hiring, developing, motivating and retaining quality staff

Outstanding interpersonal and communications skills required

Ability to work in a team-oriented management environment with the ability to work independently

Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis

Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Key Competencies : Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

PREFERRED QUALIFICATIONS :

Previous payroll, billing and scheduling experience

BENEFITS :

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal day

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing :

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information :

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department.

To find an office near you, please visit : .

Requisition ID :

phone number removed)

1 day ago
Related jobs
Promoted
VirtualVocations
Garland, Texas

A company is looking for a Lead Site Activation Manager responsible for overseeing the activation of clinical study sites. ...

Promoted
Working Solutions
Plano, Texas
Remote

Work closely with Program Managers to determine agent systems challenges, and with IT Team to ensure that network connectivity is compatible with agent connectivity. Assist Program Managers and agents with the rollout of new technology, as well as troubleshooting all platforms. ...

Promoted
Copart
Dallas, Texas

Under the direction of the General Manager, the Office Manager is responsible for leading the office staff to achieve customer service goals and ensure Copart processes are implemented and followed for the Title Express functional unit they oversee. Through a thorough understanding of Copart practic...

LVI Associates
Dallas, Texas
Remote

Our Client is looking for a motivated Site/Civil for any of their Upstate NY offices - Buffalo, Rochester, Binghamton, Albany and Poughkeepsie. A track record of building, motivating, and leading high-performance site design teams. ...

Olsson
Dallas, Texas
Remote

The project manager role serves as a lead project manager for the team, ensuring successful project deliverables and completion for complex and high-priority projects that may span across multiple teams. Olsson provides multidisciplinary, preliminary, and construction design services for mixed-use, ...

Working Solutions
Plano, Texas
Remote

Work closely with Program Managers to determine agent systems challenges, and with IT Team to ensure that network connectivity is compatible with agent connectivity. Assist Program Managers and agents with the rollout of new technology, as well as troubleshooting all platforms. ...

Axxess
Dallas, Texas

We are searching for a Site IT Manager to ensure the smooth operation of our global systems at Axxess. This role is critical in maintaining and enhancing the site’s technology environment to support business operations efficiently and securely. Partner to develop and manage the site’s IT budget, mon...

Bureau Veritas Group
Travel, Texas, US

Site Manager is responsible for coordination of the construction on the project. Coordinates compliance with the schedule, safety, cost, and quality decisions in conjunction with the owners Project Manager. Manages and coordinates all on-site construction activities for compliance with the project s...

TNP
Allen, Texas

The Project Manager is responsible for the production and management of design for a variety of public/private sector projects with an emphasis on site development but also including municipal public works infrastructure and transportation improvements projects. TNP has an immediate opening in our A...

Emonics LLC
Texas, United States

Site Interface Project Manager. Supervision for Site office arrangements & onsite deputies. Technical & Commercial Interfacing for Third-party Engagement at Site. Coordination, Monitoring & Control over Shared resources (Within the Site) as applicable. ...