Online HotelReservationist
Department : Hospitality
Reporting Structure : Reports to theReservations Manager
Welcome to the excitingworld of hospitality! As an Online Hotel Reservationist you willplay a crucial role in ensuring our guests have a seamless bookingexperience.
Your attention to detail and customer service skillswill be key to success in thisrole.
Responsibilities :
- Manageonline hotel reservations through various bookingplatforms
- Provide excellent customer service toguests seeking information or assistance with theirreservations
- Coordinate with other departmentsto ensure accurate and timely bookinginformation
- Handle cancellations modificationsand special requests from guests
- Maintainuptodate knowledge of hotel amenities services andpromotions
Qualifications :
- Previousexperience in a customer service role
- Excellentcommunication skills both written andverbal
- Strong attention to detail andorganizational skills
- Ability to multitask andwork in a fastpaced environment
- Knowledge ofhotel reservation systems is aplus
If you are passionate aboutproviding exceptional service and love working in a dynamicindustry we want to hear from you! Apply now to join our team as anOnline Hotel Reservationist.
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