Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives.
Enter membership and program registration data into HRIS operating system Greet and engage with members and ensure all guests and program participants have been verified in Raptor before entering branch.
Process all HRIS operating system transactions with accuracy and perform daily close out and drawer count Participate and recruit participants for member challenges also known as member visit drivers.
Suggest procedures or standards to improve efficiency and productivity at the Welcome Center. Ensures established processes for touring and following up with membership inquiries are followed.
Assist with the attainment of membership department strategic plan goals. Provide feedback and offer solutions regarding gaps in service and / or member concerns.
Work continually towards self-development to stay current on customer service, sales, and Leader procedures & practices.
Respond to member and guest inquiries and problem solve via phone or in person using Listen First skills Effectively handle conflict and member complaints, with the support of the center Membership Director Performs all other duties as assigned.
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M / F / D / V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
Membership Service Associate (Front Desk Staff) - O'Fallon IL YMCA
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and...
Front Desk Associate
The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary. Charles Embassy SuitesFront Desk AssociateFull time. While checking in, registering guests, the Front Desk Agent is...
Gymnastics Instructor-O'Fallon IL YMCA
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. Manage children in accordance with YMCA values. Must have clear verbal communication skills. ...
Front Desk Associate (SP)
Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards. You'll walk into our clean and spacious gyms with a smile on ...
Lifeguard-O'Fallon IL YMCA
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. Maintains active surveillance of the pool area. Knows and reviews all emergency procedures and responds to emergency situations immediately...
Overnight Front Desk Associate (SP)
Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards. You'll walk into our clean and spacious gyms with a smile on ...
Membership Service Associate (Front Desk Staff) - O'Fallon MO YMCA
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and...
Youth Activity Center Attendant - O'Fallon IL YMCA
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. Provide safe conditions for the children and refrain from engaging in activities that may be hazardous or negligent to the well-being of th...
Child Watch Attendant - O'Fallon IL YMCA
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. Provide safe conditions for the children and refrain from engaging in activities that may be hazardous or negligent to the well-being of th...
Specialty Group Exercise Instructor - O'Fallon IL YMCA
The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. Guides students skillfully through transitions with easily understood cues. Demonstrates a commitment to continuing education: takes course...