Reliability Engineer

The Reliability Engineer will be responsible for warranty performance / cost, reliability metrics and

improvement, predicative analytics, and management of the external quality of all Helmer branded products. This position will partner with Engineering on current and next gen product development to ensure designs are meeting customer and component reliability targets.

The Reliability Engineer will lead cross-functional teams in the priority of defect trending focus and resolution and will be highly skilled at data trending, visualization, and creation of predictive tools and techniques to manage long term impact to customers and company financials.

This is a high impact position within the Quality Department and will demand constant communication with Quality, Operations, Engineering, Commercial leadership as well as Suppliers and Helmer Partnership companies

Thrive at work and at home :

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE !

• Family building benefits include fertility coverage and adoption / surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution up to 8% company contribution.

Paid time off, including in support of volunteer and parental leave needs.

• Educational and training opportunities through company programs along with tuition assistance and student debt support .
• Learn more about our benefits here !

Where is the work

This position has been designated as On-Site and will work out of our Noblesville, IN facility.

Responsibilities :

• Promotes Helmer values as demonstrated in personal productivity and quality of work, management of internal / external relationships, actively seeking out and participating in Continuous Improvement practices, and willingness to engage and support team initiatives.
• Comply with workplace safety procedures.
• Leads Helmer Quality, Operations, Engineering, and Commercial leadership and teams to develop and improve quality / reliability targets and warranty trends.
• Develops and advances Helmer technics in reliability field predictions and works with NPD teams on linking external trending to NPD improvements.

Supports reliability testing design and analysis as an integrated part of the NPD engineering team.

• Drive priority and lead resolution with various Helmer teams on all warranty claims
• Collect real-time data on failures and identify product to return for analysis
• Lead problem solving activities on common defects and customer returned product
• Complete CRM case information in compliance with FDA regulation
• Identify predictive techniques to understand and quantify growing reliability tends.
• Develop techniques and execute complex failure analysis on field return parts and drive effective RCCA with various Helmer teams and global supplier base.
• Lead or partner on all external CAPA’s
• Develop external quality reporting cadence and reports Facilitate quarterly CERT meeting with Helmer Leadership
• Other duties as assigned. May be required to provide technical training to other employees.

Qualifications :

Relative Work Experience :

• 5+ years working within a Quality or engineering department required OR 2-4 years experience within a Quality or engineering department with BS / BA degree.
• Working knowledge of mechanical / electrical design, PCBA design and software, manufacturing, and component and system testing.
• ISO or similar Quality System environment (ISO-13485 and FDA) preferred.
• Proficient in quality management system database software, strong ability to problem solve, ability to read and interpret technical drawings required and understanding of non-conformance management required.
• Working knowledge of statistical tools / models and statistical software preferred.

Education : BS / BA or two year technical degree preferred

Certifications / Licenses : ASQ or six sigma certifications preferred.

Computer Systems / Software : Proficient in Microsoft Office Suite. MS Teams and Power BI experience preferred.

Key Competencies :

Ability to balance interests of a variety of customers; readily readjusts priorities to respond to pressing and changing demands;

effectively explores alternatives to reach outcomes that gain all parties’ support and acceptance while maintaining quality standards and compliance to FDA / ISO guidelines.

Ability to secure relevant information in identifying key issues and relationship from a base of information; relay and compare data from different sources;

identify cause-effect relationships and recommend viable solutions.

• Ability to actively partner with co-workers to provide them with pertinent information, techniques, instruction, feedback and encouragement to maximize their success on the job.
• Ability to manage multiple competing priorities while maintaining strong customer focus and communication.
• Ability to create work processes and standards and to work independently of direct oversight.

Compensation :

Base Pay Range : $ 80,000-93,000 / yr.

Disclaimer : This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.