A company is looking for a Global Service Desk Manager to lead and improve the global service desk function.Key ResponsibilitiesLead a global team to ensure high performance and exceed service level agreements (SLAs)Develop and execute a unified service desk strategy with standardized processes across regionsManage technology and tools for process automation, ticketing, and knowledge managementRequired QualificationsBachelor's degree in Information Technology, Computer Science, or a related field5-7 years of experience managing a global or regional service deskProven track record of delivering measurable service improvementsExperience with IT Service Management (ITSM) principles and toolsPreferred : ITIL certification or similar ITSM certification
Global Service Desk Manager
A company is looking for a Global Service Desk Manager to lead and improve the global service desk function. ...
Global Customer Success Project Manager (Customer Service Contact Center)
The Project Manager role is a key role in delivering our strategic and tactical objectives in the Global Customer Service organization. GCS Project Manager (Customer Service Contact Center). We are a global organization looking for champions of innovation and change. Evaluate upcoming changes, probe...
Service Desk Project Manager
A company is looking for a Service Desk Project Manager to oversee IT support services for government clients. ITIL v4)Experience with ServiceNow or equivalent ITSM solutions. ...
Sr Partner Development Manager, Global Strategic Partners
Would you like to be part of a team that is redefining the IT industry? Amazon Web Services is leading the next paradigm shift in computing and is looking for world class candidates to lead and manage our partnerships with key Systems Integrators, Managed Services Providers, Professional Services an...
Sustainability Program Manager - Buildings (New Build/ Retrofit), Global Engineering Services
Sustainability Program Manager - Buildings (New Build/ Retrofit), Global Engineering Services. The successful candidate will be a key part of the Global Engineering Services (GES) Sustainability team and will be responsible for the execution planning, communication, and tracking of Sustainability in...
Product Manager
Your Job The Employee Services Team at Koch Global Services (KGS) has an exciting opportunity for a Product Manager to join our team. Who We Are As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything el...
Global Mobility Services Tax Senior Manager
As the Tax Global Mobility Services Senior Manager you are responsible for the delivery of a full range of global mobility services for multiple clients in a wide variety of industries. Global Mobility Services Senior Manager. Overseeing the efforts of multiple client services teams on client engage...
Senior Manager of Service Desk and Support - Atlanta, GA
The Senior Manager of Service Desk and Support is a highly impactful and strategic role responsible for managing the service desk team and providing excellent technical support to our CSC and Community associates. This individual will define service desk strategies, processes, and procedures to ensu...
Global Mobility Services Tax Manager
As the Tax Global Mobility Services Manager you are responsible for the delivery of a full range of global mobility services for multiple clients in a wide variety of industries. Overseeing the efforts of multiple client services teams on client engagements; plan, execute, direct, and complete inter...
Service Lane Manager - Global Imports BMW
The Service Lane Manager is responsible for running the Service Department’s Service Drive by operating the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives and maintaining serv...