Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Apple
Farmington, UT, United States
Full-time
Part-time

Summary

Posted : Aug 29, 2024

Role Number : 114438158

Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other.

As a Specialist, it starts with you discovering customers' needs. And with the support of your store team members, you match those needs with the right products.

Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work.

In this role, you could work full-time, part-time, or part-time temporary.

Description

As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions.

Not only are you the first person customers meet when they enter the store, but you'll be the person who guides them - advising, selling, and even setting up their new products.

You perform other roles within the store too, whether it's maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions.

You'll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store performance.

You're proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.

Preferred Qualifications

  • You have agility to learn new products and features with an interest in technology, particularly Apple products.
  • Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
  • Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
  • Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.
  • Demonstrate Apple's values of inclusion and diversity in daily activities.
  • You're passionate about Apple and eager to share that passion with others.
  • You're willing to learn and embrace the guidelines behind Apple's unique style of service.
  • You have strong people skills-you're approachable, a good listener, and empathetic.
  • Your work hours will be based on your availability and business needs and may vary week to week.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role.

Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs.

Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan.

You'll also receive benefits including : Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition.

Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, New York, Washington, or Washington DC locations click here to select a store and view pay information.

Note : Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

More

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about your EEO rights as an applicant.

16 days ago
Related jobs
Promoted
Apple
Farmington, Utah

You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. You're pro...

Lumen
Utah

Lumen is seeking Sales and Service Associates to provide the first and final voice for Lumen customers who have questions, concerns and inquiries related to their bill and account. Sales and Service Associates are empathetic listeners, solution-based champions and they maintain a key focus on accura...

Promoted
Apple
Farmington, Utah

You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. You're pro...

O'Reilly Auto Parts
Clinton, Utah

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, ...

Professional Career Solutions
Bountiful, Utah

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs. We're seeking someone who is great with people, building relationships, and putti...

Centauri Health Solutions, Inc
Utah, US
Remote

Outreach Specialist possesses at least 2 years of customer service experience along with strong interpersonal skills and a desire to learn. Read, understand, and agree to security policies and complete all annual security and compliance training. We offer a vibrant, positive team culture with a focu...

Sephora
Farmington, Utah

If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you. Ensure the implementation of sales and service experiences that meet Sephora's standards. Execute our client service model and sales strategies, driving customer engagement. As a Sales a...

00002 Citibank, N.A.
Roy, Utah

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment rega...

SecurityNational
Bountiful, Utah

...

SAS Retail Services
Layton, Utah

Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales op...