Client Concierge - Luxury Customer Service

Integrity Placement Group
Sarasota, FL
$21 an hour
Full-time

The Position

Our Client is looking for a Client Concierge and currently offering the following compensation and benefits :

  • $21 Per Hour
  • Productivity Bonuses
  • Health Insurance
  • Dental Insurance
  • 15 Days of PTO
  • Paid Holidays

Responsibilities :

  • Monday-Friday 8am-5pm (40 Hour Work Week)
  • No Weekends
  • Providing Top-Notch Concierge Customer Service and Anticipating Client’s Needs Before They Arise
  • Serve as the Primary Point of Contact For Premium-Tier Clients, Ensuring an Exceptional Experience From Start to Finish
  • Handle Client Inquiries with Professionalism, Courtesy, and Efficiency, Maintaining the Highest Level of Confidentiality and Compliance with HIPAA Laws
  • Coordinates and Manages Client Appointments, Follow Ups, and Special Requests to Ensure a Personalized Experience
  • Collaborates with Internal Teams to Maintain Consistent and Exceptional Service Standards
  • Provides Thoughtful Recommendations for Services, Treatments, and Products Based on Individual Client Profiles
  • Manage Client Information and Documentation Accurately and Securely

Requirements :

  • Familiarity with Luxury Service Environments, Including Hotels and High-end Retail is Beneficial
  • A Positive, Customer-Focused Attitude with a Passion for Health and Wellness
  • Ability to Work in a Fast-Paced Environment While Maintaining Attention to Detail
  • Medical Knowledge is a Plus but Not Required
  • Strong Communication Skills

Apply HERE or Send Resume to [email protected]

Job # 10426

30+ days ago
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