A company is looking for a Customer Experience Senior Program Manager I to scale operations and adapt servicing models.Key ResponsibilitiesLead cross-functional discovery and scoping sessions for process optimizations and expansionsCreate project scopes, schedules, and budget plans, managing project execution and stakeholder expectationsDrive project governance and establish an analytical culture in partnership with various teamsRequired Qualifications7+ years of relevant experiencePrior project management experience;
PMP certification is a plusDemonstrated understanding of customer care and merchant operationsExperience in services, operations, and / or salesPrior experience in consumer lending or financial services is a plus
Customer Success Program Manager
A company is looking for a Customer Success Technical Program Manager to lead health and adoption operations within the Customer Success Organization. ...
Senior Customer Enablement Program Manager
As a Senior Program Manager within the Global Customer Enablement Practice, you will have the unique opportunity to shape how Databricks training and enablement goes to market to customers globally. You will report to the Global Customer Enablement Practice Director and help develop and execute stra...
Senior Manager of Customer Experience
A company is looking for a Senior Manager of Customer Experience to lead initiatives that enhance customer satisfaction and engagement. ...
Technical Program Manager (Customer Success)
As a Technical Program Manager for Customer Adoption at Harness, you will further our mission by driving onboarding and adoption of Harness products with our customers. Experience interacting with external customers and driving programs with customer teams. You will be involved in collecting require...
Senior Customer Experience Manager
Manager of Customer Experience to enhance and automate customer support capabilities. ...
Customer Advocacy Program Manager, Office of the CEO
The Customer Advocacy Program Manager manages operational activities supporting CEO customer meetings. Use Salesforce technology to effectively manage and track all program elements, including maintaining accurate customer information, and capturing meeting data, customer interactions, and follow-up...
Customer Experience Operations Manager
Pendo is seeking a Customer Experience Operations Manager (CX Ops Manager). Our Customer Experience Operations Manager will partner closely with our Services and Customer Success leaders to build and execute the strategy and operations of the CX organization. Enable Professional Services, Technical ...
Sr. Manager, Customer Journey Programs
This role will ensure that we have the repeatable processes and gold standard programs to successfully steward our customers through attainment of their desired outcomes - and wildly successful MongoDB implementations! The ideal candidate has a proven track record of producing a strategic portfolio ...
Sr. Manager of Customer Experience
Manager of Customer Experience to further expand and automate our customer support capabilities. Manager of Customer Experience will lead a team to ensure that all Eko’s hardware and software customers are delighted and highly-satisfied while using our consumer products. Manager of Customer Experien...
Customer experience manager
Aider le directeur du magasin à gérer et à assurer le respect des procédures opérationnelles normalisées (PON) et des programmes de l’entreprise pour assurer la conformité aux lois et règlements applicables, assurer la mise en pratique des politiques et des normes de l’entreprise et tenir l’équipe r...