LaBella Associates was established in 1978 and is a certified Great Place To Work. We are headquartered in Rochester, NY with offices across New York, Ohio, Pennsylvania, Connecticut, Maine, Virginia, North and South Carolina, and Madrid, Spain.
LaBella is a multi-disciplined architectural and engineering firm dedicated to client satisfaction through teamwork, respect, and trust.
We provide services that take a project from start to finish from an initial study to determine a project’s feasibility to construction administration and start up, and everything in between.
We are currently hiring a Data Center Technology Engineer in our Program Management Services division at our client’s Rochester office.
Salary Range : $80,000 - $85,000
The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
Responsibilities
Installation of server racks, PDUs, servers, switches, storage, appliances, etc. including racking, stacking, labeling, cabling, initial config, and documentation.
Perform regular site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including opening trouble tickets and supervising service and maintenance.
Maintain spare parts, cables, and equipment inventories.
Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.
Work with internal clients, suppliers / contractors, project teams and other technical staff to identify, design and support technical solutions.
Maintain organized and clean inventory, storage, and datacenter spaces.
Ensure Data Center Information Management (DCIM) tools are updated with all changes and new deployments.
Supervise on-site vendor support and contractors doing work in datacenter spaces.
Provide maintenance and break-fix of infrastructure technologies following the change management process.
Coordinate maintenance and break-fix of facility items with General Services.
Participates in the technical implementation plans in support of infrastructure technologies.
Support physical infrastructure, including all existing physical and virtual platforms, installation of additional systems, hardware / BIOS-level patching, maintenance, upgrades, and support.
Participates in the evaluation, selection, and testing of hardware and software products.
Maintain regulatory compliance under NERC / CIP guidelines.
Perform all work in accordance with established processes and procedures and ensuring all safety best practices and PPE are utilized.
Perform special assignments from OSG Infrastructure Manager.
Primarily proves first shift weekday on-site support.
Available 24x7 for on-call support of production / production-impacting system and storm support.
Must be able to lift 50 pounds.
Note : The above Key Responsibilities / Duties are not intended to be all inclusive. Employees in this position may be required to perform other related aspects of the job not listed above or listed under Purpose / Major Objectives as assigned by the supervisor.
Note : Will have primary responsibility for deployments and monitoring of Rochester-area data centers and will provide support to Binghamton NY-area data centers.
Expect 1-to-2 weeks per month of travel.
Requirements
Knowledge of Data Center terminology and standards including ability to recognize different kinds of cables, connectors, power receptacle, SFPs etc.
Experience with rack-and-stack of varied hardware (e.g. switches, firewalls, servers, storage, purpose-built appliances) and in-rack PDUs and ATSs.
General experience and sufficient understanding of building systems (CRAC, Fire Protection, Electrical, etc.) to interface with General Services SMEs in support of data center maintenance and break-fix support.
Understanding of Security, computer hardware, software applications and data communication equipment.
Network diagrams, firewall rules, ports, and services
Understanding of relevant Compliance Regulations and Policies. (NERC-CIP, Etc.)
Working understanding of the NERC-CIP requirements.
The ability to demonstrate good communication skills both written and oral. This communication would be with team members and other departments.
Experience to make sound decisions while working in a high-pressure environment outside normal hours.
Working in storm or other emergency conditions for 24x7x365 system support
Must be able to work independently and contribute proactively to drive results
Ensures quality even on the most complex tasks or projects
Benefits
Body, mind, and wallet LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being.
Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance).
Visit our website for more details on benefits listed below.
Flexible Work Schedule
Health / Dental Insurance
401k Plan with Employer Match
Short & Long Term Disability
Profit Sharing
Paid Time Off
Leadership Development Program
Fitness Reimbursement
Tuition Reimbursement
Referral Bonus Program
Wellness Program
Team Building Events
Community Service Events
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