Operations Commander

Position Summary :

The Operations Commander will wear the rank of Major. The incumbent will oversee operations and support services for the Public Safety Department.

They will also help to build a police department that prioritizes the well-being of students, staff, faculty, and guests, and embodies the University's mission by engaging the student community and other partners as co-creators of the campus safety environment.

Responsibilities :

• Supervision and evaluation of all staff designated by the Director of Public Safety. Act as the Director of Public Safety in the absence of the Director.
• Prepare and supervise the public safety staff for all events on the university property. Work in cooperation with university staff, faculty, and visitors regarding all events.
• Assist with coordinating and communicating with various public safety agencies, community organizations, officials, and the public;

acts as a liaison with federal, state and local agencies; maintains continuous and frequent communications with fire agencies, law enforcement agencies, hospitals, and emergency medical services agencies for liaison and interpretation of emergency management responses and communications.

• Assist with developing, revising, and implementing various emergency management related plans, including the Emergency Operations Plan and Annexes, Hazard Mitigation Plan, and Continuity of Operations Plan, to ensure compliance with county, state and federal requirements.
• Ensure operational readiness of the Emergency Operations systems and technologies. Tests and inspects equipment and notification systems for functionality and effectiveness.
• Assist in the development, implementation, coordination, delivery and evaluation of emergency preparedness trainings and exercises for both internal and external stakeholders.
• Establishes metrics and analysis systems to ensure that plan reviews and actions are completed in a timely manner. Provide input to the After-Action Reviews (AAR) and identifies lessons learned for improvement to plans, training, exercises, and real emergency events.
• Establishing and maintaining relationships with vendors and venues. Managing events and addressing potential problems that may arise.
• Planning for potential scenarios that could impact the integrity of the event. Maintaining a working knowledge of the complex needs of a wide variety of events.
• Delivers group and individual instruction and training covering a range of technical, operational, and / or management areas in a specified field.

Develops training curricula and / or recommends or utilizes vendor programs that meet instructional goals and objectives.

• Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Coordinates or performs administrative functions necessary to deliver and document training programs.
• Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.
• Supervise, assign, review and participate in the work of dispatchers who receive and process emergency and non-emergency calls;
• monitor phone and radio traffic to ensure procedural compliance; review case information entered into the computer system;

conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals.

Required qualifications :

• Bachelors Degree from an accredited US higher learning institution
• 10 years of active-duty law enforcement experience from a federal, state, county, or municipal police department
• A valid New York State drivers license
• Excellent written, verbal communication, and interpersonal skills
• Proficiency utilizing a computer with Microsoft Word and Excel software
• Knowledge of current investigative techniques
• Knowledge of training / teaching techniques for law enforcement and security personnel
• Ability to exercise total discretion in managing sensitive and confidential information; to work with little or no direct supervision;

and to supervise and lead teams of people.

Preferred qualifications :

Masters Degree. Police or Peace Officer Certification and or the ability to complete training within 1 year of hire.

HOURS :

Hours and days working may vary.

The Office of Human Resources at Canisius University utilizes an online recruitment management system.