Quality Technician

Description & Requirements

WestRock (NYSE : WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly.

Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.

Quality Technician (Food & Beverage)

The opportunity :

The Quality Technician position performs quality functions by ensuring products meet quality standards set by WestRock and the Customer.

QT will be working directly with production, Quality Manager, and the Customer Service Department. Will be responsible for calibration and maintenance of testing equipment.

Performing Quality Audits, Customer Audits, and Regulatory Audits. Pulling, mailing, filing samples and performing quality test to ensure consistency of incoming material and testing of all required production.

Coordination with Quality Manager to rework material and lead sorting / rework process. Will work closely with the Quality Manager to lead improvement teams, complaint management / resolution, and other duties as assigned to meet business needs.

Assist in maintaining Quality Program and SQF certification.

How you will impact WestRock :

• Internal / External complaint management
• Lead rework / sorting process
• Calibration and Maintenance of testing equipment
• Data analysis General problem solving
• Assist Defect Elimination Team
• Ensure plant meets SQF and Quality standards in both documentation and current processes. Assist with facility audits
• Corrective action development and implementation
• Incoming material inspection
• Other duties as assigned

What you need to succeed :

• Bachelors degree from an accredited college or university preferred, or
• Knowledge of the carton folding industry
• Communication, Leadership, Strategic and Tactical Planning, Problem Solving
• Strong written and verbal communication skills
• Proficient in Microsoft Office Programs (Word, Excel, PowerPoint, Outlook)
• Data Analysis, Statistical Methods
• Will need to complete computer skills assessment
• Obtain Internal Auditor certification
• SQF (Safe Quality Foods) knowledge preferred
• Occasional travel required
• Detailed Oriented
• Strong organizational skills multi-tasking is a must
• Flexibility

What we offer :

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included.

WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.