Pre-Hospital Care Coordinator

Why Join Contra Costa Health?

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Pre-Hospital Care Coordinator position.

There is currently one (1) vacancy in the Emergency Medical Services (EMS) Division located in Martinez, CA.

Pre-Hospital Care Coordinators plan and coordinate Emergency Medical Services (EMS); develop and implement EMS system policies, procedures, and programs;

monitor and evaluate emergency medical care provided by EMS pre-hospital personnel and EMS provider agencies; and perform other duties as required.

CCCEMS’s mission is to ensure that quality emergency medical services are available for all people in Contra Costa County, and that emergency medical care is provided in a coordinated, professional and timely manner.

We are looking for someone who is :

• Professional and produces high-quality work
• Articulate, both orally and in writing
• Able to interpret and apply Statute, Regulation, Local Ordinance, and contract language to local regulatory processes
• Able to formulate, manage, and improve internal and external processes of local government regulatory agency
• Skilled in diplomacy, conflict resolution, and relationship building

What you will typically be responsible for :

• Developing, implementing, and managing internal agency process to support the county’s ambulance ordinance.
• Assisting in credentialing processes including but not limited to EMT certification, Paramedic accreditation, Mobile Intensive Care Nurse (MICN) authorization, EMT certificate investigation and regulatory action(s)
• Assisting or managing Multi-Casualty Incident (MCI) program
• Assisting or managing Continuing Education (CE) Provider and EMS training programs
• Developing and writing EMS policies and treatment guidelines
• Reviewing, analyzing and interpreting EMS systems data from First Watch and utilizing the data to make system improvements
• Inspecting ambulances for compliance with the requirements for local ambulance ordinance and EMS regulations
• Conducting audits of EMS training programs CE provider programs

A few reasons you might love this job :

• You will be part of a dynamic team environment
• There will be opportunities for autonomous management of assigned programs
• There will be opportunities to drive EMS system improvement
• There will opportunities to develop professional acumen in myriad categories
• There will be opportunities to work in local government and learn the functions of a regulatory oversight agency

A few challenges you might face in this job :

• Time management and shifting priorities
• Dynamic triage of priorities
• Acclimation to system(s) oversight without previous Local Emergency Medical Services Agency (LEMSA) experience
• Enforcing regulations or laws with stakeholders in a highly political environment

Competencies Required :

• Critical Thinking : Analytically and logically evaluating information, propositions, and claims
• Decision Making : Choosing optimal courses of action in a timely manner
• Fact Finding : Obtaining facts and data pertaining to an issue or question
• Adaptability : Responding positively to change and modifying behavior as the situation requires
• Attention to Detail : Focusing on the details of work content, work steps, and final work products
• Establishing Credibility : Doing what he / she commits to doing and respecting the confidentiality of information and concerns shared by others
• Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability
• Self-Management : Showing personal organization, self-discipline, and dependability
• Oral Communication : Engaging effectively in dialogue
• Writing : Communicating effectively in writing
• Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships
• License Required : Candidates must possess and maintain throughout the duration of employment : (1) Valid California Motor Vehicle Operator's License;

2) valid Registered Nurse license issued by the California Board of Registered Nursing.

Experience : Five (5) years of full-time experience, or its equivalent, as a Registered Nurse with emergency nursing experience.

Substitution : Valid licensure as a Paramedic in the state of California and five years of full-time experience or its equivalent as a Paramedic may be substituted for the Registered Nurse license and required experience.

Experience providing comprehensive quality improvement activities or program management experience may be substituted for the emergency nursing experience.

Qualifications for Restricted Positions : Positions with primary responsibility for quality improvement (QI) activities may be restricted to registered nurses only.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

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