National Account Manager

Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The National Account Manager drives selling efforts to the customer as a member of a Customer Business Team. The NAM manages assigned categories within the MDLZ Portfolio and acts as a liaison between Mondelez International / Customer Business Team (CBT) and the Customer's Headquarter (HQ) Team.

The NAM will be responsible for all MDLZ categories including Biscuit, Candy, Bars, Cough and Chocolate. Additionally, the NAM has fill planning responsibility utilizing APEX.

The incumbent delivers revenue and share objectives, pursues business strategies to grow the company franchises through the use of customer-specific programs, provides category management expertise to the account, ensures that coordinated, cross-functional sales value is delivered to the customer, and supports Customer Service / Supply Chain based activities and initiatives.

Build Mondelēz International business with the customer as measured by profitability achievement, share gains, volume targets, special programs, and new item introductions.

Develop and cultivate effective, positive business relationships with key customer decision makers - penetrate all levels and key functions of the customer.

Collaborate with Category Planners, Shopper Marketing, and Key Stakeholders to tailor Mondelēz International programs consistent with customer strategies through the development of sales presentations to sell in new items, new distribution, merchandising events, etc.

Create synergies in the Mondelēz International portfolio of products to drive customer profitability and Mondelēz International revenue, consumption and share.

Translate business unit priorities into a comprehensive plan for the period. Collaborate with customer to ensure compliance and performance on agreed upon strategies / tactics.

Proactively manage plan : Translate priorities into actionable plans specific to category / customer. Collaborate with the Customer, gaining alignment on plan and key supporting tactics.

Build / deliver revenue, profit, and share by applying category management principles and business analytic best practices to identify key category drivers and implementing business recommendations to drive Mondelēz International & Customer growth.

Ensure accuracy of LE by updating customer plan & APEX Customer Plans based on actual performance; targeting continuous improvement in forecasting and Revenue Call .

Manage communications with Supply Chain ensuring accurate, timely forecast and order management.

Provide updates to management on competitive activity (Customer and in the Market), customer specific strategy changes, key marketplace updates and other business-related activities.

Conduct category analysis by utilizing current consumer and category insights and KPI Reports. Analyze the category, the customer and the consumer information.

Strategic business building decisions : Leverage analytical support to understand customer / category implications of the information presented.

Recognize opportunities to grow share / profitability with the customer. Evaluate post event analytical support to determine profitability and ROI of trade funded events.

Determine areas for improvement and increased trade efficiencies. Collaborates with the customer to continually refine future plans.

Manage operating costs : Manage effective trade funds spending within budget. Develop effective and efficient merchandising that maximize ROI.

Ensure timely and efficient resolution to Customer deductions. Review KPIs to determine necessary action steps to improve category profitability.

Lead the resolution of post audit deductions (with administrative support when appropriate). Adhere to auditing policy and procedures.

Qualifications

Bachelor's degree

25% travel required

Minimum 2 years' experience along with strong sales background with excellent understanding of business processes and systems.

Strong analytical skills : able to analyze customer, consumer and category data and make business building decisions based off this analysis

Ability to plan, organize and set priorities

Superior interpersonal skills

Ability to establish and maintain effective relationships with customer and retail teams, gain trust and respect

Proficient in Microsoft Office programs and overall computer skills, knowledge of Salesforce preferred

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint.

Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way.

We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Type

RegularAccount ManagementSales