FRONT DESK RECEPTIONIST

Front Desk Job Posting

MedMan is in search of a Front Desk Receptionist. This is an exciting opportunity for someone who enjoys being challenged, excels at multi-tasking, is organized and someone who is very adaptable and focused on delivering a positive patient experience.

This role is designed to be for a Medical Assistant who would work both the front desk, as well as, provide Medical Assistant coverage when needed.

You will support the providers, staff, and patients through a variety of tasks related to patient care management, organization, and communication.

Primary Front Desk Responsibilities

• Demonstrate positive interpersonal relations in dealing with physicians, patients, patient families, visitors and co-workers in a professional and confident manner
• Greet patients and visitors, in person or on the telephone; answering or referring inquiries
• Schedule patient appointments
• Obtain patient information and input it accurately into the EHR
• Obtain accurate insurance information and run verification
• Collect and process payments at the time of service
• Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Medical Assistant Responsibilities (when providing coverage)

• Complete all required charting and documentation according to clinic guidelines and the direction of the Provider.
• Administer injections, draws blood, removes sutures and staples, and completes necessary forms according to clinic policies and procedures to ensure services are completed according to coding and billing guidelines.
• Answer patient calls with clinically related questions, to assist the Provider in providing ongoing care and treatment of patients.
• Provide ongoing patient education under the direction of the Provider
• Prepare and clean treatment rooms and medical instruments

Skills

• Proven working experience as a medical assistant
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational skills

Minimum qualifications include :

• High school diploma; some college preferred
• Medical assistant certification
• Two years' experience in a clinic setting
• Proficiency in MS Office
• EHR experience preferred
• Reliable Transportation
• Willing to travel to various clinic sites in Treasure Valley

Competitive salary and benefits are available to the right candidate.

Requirements

Preferred Medical Assistant experience

Salary Description

$17.00- $21.50 / hr