Manager, Oncology Services - Malignant Hem/Transplant program

Major Responsibilities :

Oversees and ensures efficient clinic operations, ensuring a high level of productivity and providing operational and technical direction.

Continually monitors the functioning of the clinic(s), resolves problems, and revises operations as needed. Analyzes department data to evaluate strengths and weaknesses providing recommendations and feedback to physicians, staff and leaders.

Maintains clinical expertise and stays abreast in clinical issues related to medical oncology and program / service development.

Supports and facilitates clinical staff in meeting the physical, psychosocial, spiritual, and financial needs of patients and their significant others.

In conjunction with medical oncology providers and staff, develops plans for integration and implementation of new programs.

Ensures consistent application of treatment procedures through the establishment of procedures, policies, and standards of care.

• Oversees area purchases to ensure appropriateness, maintenance of inventory control and cost containment.
• Establishes and maintains effective communication and working relationships with physicians and advanced practice professionals.

Coordinates the flow of information internally and to other departments to maintain quality of care.

Partners with other market departments and leaders to assure quality patient services and overall patient satisfaction.

Responsible for resolution of any patient concerns, complaints and / or problems.

• Organizes, plans, and implements system changes and improvements. Assists in establishing and complying with area procedural manuals as well as re-enforcing and complying with all the Joint Commission (TJC) standards and state and federal regulatory agency regulations.
• Participates in the development, implementation and evaluation of business and market growth plans.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Education Required :

Bachelor's Degree in Nursing or Healthcare related field.

Licensure, Registration, and / or Certification Required :

If BSN, Registered Nurse license issued by the state in which the team member practices.

Experience Required :

Includes 1 year of supervisory experience in staffing, budget and supply management.

Knowledge, Skills & Abilities Required :

• Demonstrated leadership skills including project management, process improvement, problem solving, decision making, prioritization, delegation, team building, customer service and conflict resolution.
• Excellent interpersonal, communication and organization skills.
• Ability to successfully and positively interact with physicians and employees at all levels throughout the organization and the public.
• Intermediate computer skills including experiences in using computer applications in a medical practice setting.

Physical Requirements and Working Conditions :

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to :
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to :
• push / pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional vision, speech, and hearing.
• May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.

Incumbent may be required to perform other related duties.