Data Entry Clerk

he Order Entry Specialist is responsible for accurately and efficiently processing customer orders and quotes. This position requires excellent customer service skills and attention to detail.

The Order Entry Specialist will review customer orders to ensure accuracy and completeness, enter orders into the ERP system, provide follow-up on any discrepancies, and communicate via phone and email with the customer to obtain any needed information.

The Order Entry Specialist may also provide customer service to answer any questions or address concerns from the customer, as well as gather information from past orders for others on the team.

This position requires excellent organizational, communication, and computer skills.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Accurately input customer orders into the system
• Verify customer information and enter into the system
• Answer customer inquiries about orders, products and services
• Maintain accurate customer records
• Obtain and report on information from past orders.
• Learn company products, applications, policies and procedures as needed to support customers.
• Ensure that all customer service related paperwork is maintained in neat, accurate and easily accessible files.
• Demonstrate collaborative, cross-functional support with value and respect for all employees.
• Maintain a professional and calm demeanor at all times.
• Other duties as assigned.

Responsibilities :

• Process incoming orders accurately and efficiently
• Verify order details including product codes, quantities, and pricing
• Enter orders into the system with precision and attention to detail
• Coordinate with various departments to ensure timely order fulfillment
• Maintain organized records of orders and customer information
• Assist in resolving any order discrepancies or issues promptly
• Generate reports using Excel, including pivot tables for data analysis
• Conduct data entry tasks to update and maintain order databases
• Support administrative tasks such as filing, transcribing, and clerical duties

Skills :

• Proficient in Excel for data management and analysis
• Strong administrative and clerical skills
• Accurate typing abilities with basic math knowledge
• Familiarity with computerized systems for order processing
• Experience in data entry and file management
• Ability to work with pivot tables for reporting purposes

Join our team as an Order Entry Specialist and be part of a dynamic work environment that values accuracy, efficiency, and teamwork.

Apply now to embark on a rewarding career path with opportunities for growth and development. Proman Staffing is an equal opportunity employer committed to diversity in the workplace.