Job Responsibilities :
- Operate container services platforms, emphasizing integration with CI / CD pipelines.
- Meticulously assess risks while ensuring task efficiency.
- Analyze, diagnose, replicate, and resolve technical issues reported by customers using Fiserv PaaS and CaaS platforms.
- Develop maintainable, reusable software from a consumer-centric perspective.
- Take ownership of unresolved issues, seeking in-depth knowledge for timely resolution.
- Handle and maintain support requests from business unit customers.
- Collaborate with other engineering groups to triage customer and business unit issues.
- Contribute to building and peer-reviewing knowledge base articles and product documentation.
Skills and Experience Required :
Required :
- Minimum of 5 years of hands-on experience building and maintaining Container Platforms. ARO (Azure Redhat OpenShift) is a must
- Proficiency in deploying and supporting Kubernetes on at least one public IAAS provider (Azure, Amazon, GCP, Alibaba).
- Strong networking fundamentals, including TCP / IP, subnetting, socket vs. connect timeouts, routing, and DNS.
- Experience designing and implementing Infrastructure as Code APIs using tools like Swagger.
- Solid understanding of virtual computing environments, including Hypervisors and load balancing concepts.
- Familiarity with Identity Management, Access Management, and Certificate Management.
- Demonstrated competency in programming / scripting languages (with a preference for Go, Ansible, Terraform, and Python).
- Hands-on experience with distributed systems (Windows and Linux) and virtualization software (VMware).
- Understanding of DevOps practices, with hands-on experience in Automation / Continuous Integration using tools like Jenkins, Harness, RunDeck, GitLab, and GitHub.
Desired :
- Experience with and PAS / TAS, PKS / TKGI, GKE, IBM Redhat OpenShift, ROSA
- Experience with NSX, NSX-T, and Panorama.
- Familiarity with Vsphere7 and TKG.
- Background in DevOps methodologies.
- Excellent communication skills.
- On-call experience.
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