Senior Director, Business Experience

Senior Director, Business Experience

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Director, Business Experience to play your part in that transformation.

It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Global Sourcing and Procurement Services (GS&PS)

Our Global Sourcing & Procurement Services (GS&PS) colleagues manage all AIG third party spend, ensuring maximized productivity and quality.

Our global team includes Category Strategy, Negotiations and Execution, Transformation, Operations, Productivity, Environmental Sustainability, Supplier Diversity, Analytics, Tools and Program Governance.

GS&PS is committed to providing value to our stakeholders through building trust, providing a best-in-class procurement experience, maximizing profit, minimizing risk and enabling sustainable growth for AIG.

How you will create an impact

The Business Experience leader reports to the Vice President, Global Sourcing and Procurement Services and will be an integral in leading the development, deployment of business partnerships and providing program management leadership for the global source to pay functions within the GS&PS organization.

This leader will partner and collaborate with the senior leaders in business functions, finance, Audit / Risk and IT to ensure overall alignment and robust governance of strategic procurement initiatives.

• Leadership position with global responsibility for leading the program management and execution of strategic relationships for GS&PS across the global organization
• Develop and execute a strategy and framework to partner with internal GS&PS customers and provide leadership on key projects and initiatives
• Establish and expand relationships with global AIG stakeholders across GS&PS, business stakeholders and global functions, including Finance, Legal, Risk, Compliance, Audit, HR and Insurance groups
• Execute program initiatives, develop and drive robust change management processes in support of early engagement, prioritization of initiatives and policy compliance
• Provide strategic leadership with respect to the development, alignment, and execution of global sourcing and business strategies including the partnership with category / sourcing leaders
• Provide leadership in a manner that contributes to a culture built on principles of innovation, collaboration, client focus, continuous improvement, and empowerment
• Liaise and communicate key stakeholder messages from GS&PS category leaders, regions and support organizations for initiatives and programs to gain awareness and sponsorship
• Drive market analysis, peer to peer industry benchmarking and networking to build best in class practices
• Collaborate and influence cross-functionally with both internal and external (supplier) stakeholders to drive change and deliver on transformation and continuous improvement vision and objectives
• Provide support as needed across the global GS&PS team

What you'll need to succeed

• BA / BS in Supply Chain Management / Business / Finance or related field required
• Minimum of 15+ years' experience in leading and managing teams
• Experience providing cross-functional leadership in an environment of change with a focus on innovation, collaboration, client focus, continuous improvement and empowerment
• Results Oriented, Strong Collaborative Skills, Positive Attitude, High Energy
• Comfort / familiarity with constructing presentations, organization communications, and business cases
• Strong ability to build relationships and networks with multiple functions and at all levels within the organization
• Data driven with strong influencing skills to align stakeholders and team members project outcomes. Strong track record of delivering value add solutions, data driven decision maker who utilizes data to direct decision making.
• Strong leadership, analytical capabilities, business acumen and strategic thinking in a highly matrixed, complex organization
• Effective in managing / influencing global, remote / virtual teams
• Working knowledge and experience with Lean and Six Sigma principles
• Serve as a role model by demonstrating a commitment to AIG's values, high performance standards, workplace diversity and driving results.

Ready to drive new innovations? We would love to hear from you.

Veterans are encouraged to apply.

LI-CM1 #LI-AIG #Sourcing #Procurement

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you.

That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks.

It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals.

We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs).

With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.

If you believe you need a reasonable accommodation, please send an email to redacted .

Functional Area :

CS - Corporate Services

Estimated Travel Percentage (%) : Up to 25%

Relocation Provided : No

AIG Employee Services, Inc.