Growth Account Manager - Healthcare Business

Job Description

Job Description

This is a Hybrid role located in SLC, UT

Position Summary : Are you ready to catapult your career to new heights? Join AAPC as a Growth Account Manager in the Healthcare vertical, where you'll be the driving force behind maintaining and expanding relationships with our mid-market and enterprise healthcare accounts.

We're looking for a trailblazer with a proven track record in account management, eager to generate growth, exceed revenue targets, and deliver exceptional customer satisfaction.

Key Responsibilities :

• Strategic Account Planning : Develop and execute dynamic account plans to exceed sales targets. Regularly update leadership on key metrics and account health.
• Client Engagement : Maintain consistent, meaningful client contact through quarterly communications and business reviews.
• Renewal Management : Proactively manage renewals by contacting clients 60 days before contract expiration and tracking statuses in the CRM.
• Sales Funnel Activity : Ensure no deal remains stagnant for more than 14 days by scheduling and logging next steps in the CRM.
• Increase Account Penetration : Drive a 10% yearly increase in client engagement and product adoption. Monitor progress with CRM and PowerBI reports.
• Identify New Opportunities : Discover at least two new business opportunities per month within managed accounts.
• Sales and Retention : Achieve a Net Retention Rate (NRR) of at least 105% through new product sales and account expansions.
• CRM Management : Maintain 100% accuracy in CRM entries for client interactions, transactions, and forecasting.
• Contract Negotiation : Negotiate and close contracts to maximize profits, using AAPC pricing models and tracking tools.
• Market Analysis : Stay informed on industry trends, market conditions, and competitive activities, using analytics tools to guide strategic decisions.

Qualifications :

• Experience : At least 5 years in B2B sales, with healthcare sales experience highly preferred.
• Background : Proven success as a Sales Account Manager, Relationship Manager, or Client Success Manager.
• Communication Skills : Exceptional verbal and written communication skills, with a talent for presenting and influencing at all organizational levels.
• Technical Skills : Proficient in CRM software and MS Office, with strong capabilities in data handling and presentations.
• Customer and Results Orientation : Skilled at balancing customer needs with business objectives to achieve outstanding results.
• Problem-Solving : Quick thinker with effective analytical skills and problem resolution abilities.
• Adaptability : Thrive in a dynamic sales environment, adapting strategies and tactics to stay ahead.

Why Join AAPC? Join a forward-thinking team that's transforming the healthcare industry! At AAPC, you'll have the chance to make a significant impact, drive growth, and advance your career.

If you're ready for an exhilarating challenge, apply now and let's shape the future of healthcare together!

Who we are :

AAPC (www.aapc.com) is the nation’s largest and fastest-growing training, certification, and solutions association in healthcare, supporting more than 200,000 members.

Attributes :

DRIVEN Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally.

Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully.

Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties.

Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest.

Faces challenges together, believing in collective strength and unity.

INNOVATIVE Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible.

Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

What we Offer

• Compensation commensurate with experience
• Comprehensive benefits package including medical, dental and vision insurance
• Health Savings Account
• Generous PTO and Holiday Pay
• 401(k) retirement plan
• Remote work-from-home option consideration

AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law.

Hiring, transferring and promotion practices are performed without regard to the above listed items.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law.

Hiring, transferring and promotion practices are performed without regard to the above-listed items.

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