CLIENT SERVICE MANAGER

Client Service Manager

Job Category : Business Development Requisition Number : CLIEN004359 Showing 1 location Job Details

Description

Stanley Consultants, Inc. is a Federal Contractor and subject to Executive Order 14042 concerning COVID-19 vaccination requirements for employees of Federal Contractors except in limited circumstances where an employee is legally entitled to an exemption.

Stanley Consultants is seeking a highly energetic and entrepreneurial individual to lead the business development for existing and new transportation clients within the Greater Baton Rouge, New Orleans metro areas, and throughout the State of Louisiana in general.

The successful candidate will have a Louisiana network of transportation connections and regional expertise in one or more of the following :

• Traffic and Transportation Planning
• Roadway / Highway / Interstate Design
• Traffic Engineering
• Construction Management

Essential duties include :

• Leads the development of a vision and strategic plan to further grow the Baton Rouge and New Orleans offices to increase sales and revenue for our transportation business
• Initiates, develops, and maintains close client relationships with Louisiana clients including, but not limited to, The Louisiana Department of Transportation and Development (LA DOTD), City of Baton Rouge, City of New Orleans Department of Public Works, and other municipal entities and parishes
• Responsible for client selection, prioritization and developing client account plans for assigned clients including identification of project opportunities and pursuits
• Leads, organizes and develops a strategic client relationship plan to align our key team members with key client staff
• Responsible to lead Go / No-go decisions with input from key staff on all opportunities.
• Leads pre-positioning efforts prior to client advertisement
• Leads and utilizes key local and market team members in business development efforts
• Responsible for managing and meeting the business development budget
• Understands the various selection processes and criteria used by our clients
• Develops creative and innovative approaches to project development
• Manages the preparation of proposals, presentations, contract procedures, client invoicing, and collections
• Actively participates in American Society of Civil Engineers (ASCE) and other professional organizations at the local and regional levels
• Provides leadership during project execution
• Leads our efforts in Client Satisfaction
• Maintains marketing database and prepares routine reports on sales efforts

Background requirements include :

• Bachelor of Science degree
• Requires 15+ years of relevant experience in a consulting engineering or state department of transportation environment
• Proven track record of successful networking
• Must possess a working knowledge of funding sources for transportation projects
• The successful candidate will enjoy the initiation, development, and maintenance of close client and staff relationships;

the delivery of transportation projects; the execution of creative approaches to project development; and personal dedication to serving client needs.

The Client Service Manager will be based in Baton Rouge, Louisiana with travel throughout the State of Louisiana and occasional trips out of state.

We would be pleased to have you join our winning team!

As a member-owned company for over 100 years, we have been improving lives by surpassing complex challenges in power generation and delivery, transportation, water, governmental and military facilities, building services, and the environment.

We inspire by embracing a global mindset, diversity and training to build member skills that stretch the imagination. We provide a collegial work environment where members feel connected to their colleagues and clients, as well as fulfilled in their work.

We are proud to be part of Stanley Consultants, and invite you to join our team!

A Great Place to Work : Become a Member

Once you are hired at Stanley Consultants, you become a member of our member-owned company. Our Core Values speak to the capabilities, initiative, integrity, creativity, and commitment that make you, as a member, our most important asset.

As a member, you have the opportunity to chart your own career path and play a role in shaping our mutual future.

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)