Job Title : Customer Service Expert
Shift : Weekends
Company : Tommy's Express Car Wash
Location : Waukee, IA
About Us : Tommy's Express Car Wash is a leading provider of modern, efficient, and environmentally friendly car washing services.
With a commitment to excellence and innovation, we pride ourselves on delivering exceptional customer experiences and ensuring every vehicle leaves sparkling clean.
Position Overview : We are seeking a dynamic and enthusiastic individual to join our team as a Part-Time Customer Service Expert.
In this role, you will be responsible for providing outstanding customer service, educating guests about our services, facilitating membership sign-ups, and assisting customers with our mobile app.
Key Responsibilities :
- Greet and assist customers with a friendly and professional demeanor.
- Educate guests on our range of car wash services, packages, and memberships.
- Actively promote and facilitate membership sign-ups, explaining the benefits and features.
- Provide guidance and support to customers in utilizing our mobile app for convenient service access.
- Handle customer inquiries, feedback, and complaints promptly and professionally.
- Maintain cleanliness and organization of the customer service area.
- Collaborate with team members to ensure smooth operations during peak volume hours.
Requirements :
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a passion for exceeding customer expectations.
- Ability to learn and effectively communicate technical information about car wash services and membership options.
- Comfortable using mobile devices and applications.
- Reliable and punctual, with the flexibility to work weekends and during peak volume hours (10 : 00 AM - 6 : 00 PM).
- Previous experience in customer service or retail is preferred but not required.
Benefits :
- Competitive hourly wage - Including weekend rates!
- Opportunities for advancement and professional development
- Employee discounts on car wash services
- Positive and supportive work environment
How to Apply : If you are enthusiastic about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you! Please apply online and submit your resume.
Tommy's Express Car Wash is an equal opportunity employer committed to diversity and inclusion in the workplace.
Customer Service Expert
In this role, you will be responsible for providing outstanding customer service, educating guests about our services, facilitating membership sign-ups, and assisting customers with our mobile app. Job Title: Customer Service Expert. We are seeking a dynamic and enthusiastic individual to join our t...
Customer Service Expert
In this role, you will be responsible for providing outstanding customer service, educating guests about our services, facilitating membership sign-ups, and assisting customers with our mobile app. Job Title: Customer Service Expert. We are seeking a dynamic and enthusiastic individual to join our t...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Work from Home - Remote Content Editor
Are you an experienced English writer who would like to lend your expertise to train AI models?</strong></p><p><strong>About the opportunity:</strong></p><ul><li>Outlier is looking for talented writers with fluency in English to help train generative a...
Business Tax Accountant - Work From Home - 3+ Yrs Experience Required
Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations o...
Work from Home - Test Products - $25-$45 per hour
Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...
Retail Customer Service Specialist
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service And Sales Support Representative
Experience: No previous sales experience is required; our teams will help along the way. NO COLD CALLING!!! Benefits of working with us: Knowing that you are protecting families and giving them peace of mind You decide whether you work full time or part time Getting paid for the effort and wor...
Work From Home Equity/Option Trader
Join our community of seasoned traders, and benefit from ongoing coaching, educational courses, and regular meetings. ...
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...