Customer Service Representative
Onsite Boca Raton, FL
Hourly rate $16.00 per hour for 1
90 days.
What you get :
- Full-time Employment with Benefits day one including paid Holidays.
- Base pay of $14.50 after 90 days with opportunity to make up to $19.50 on incentive plan
- Paid Training
- WEEKENDS OFF
- Great Work Environment
Requirements :
- Must be at least 18 years of age or older.
- Must have a High School Diploma, or equivalent.
- Must be able to submit to a background check and drug test.
- Must be able to work an 8 hour shift between 7am-7pm (last call) Mon-Fri
Summary :
As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing :
- Respond to all tolling and / or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
- Identify customer needs to ensure the customer is provided complete and accurate information.
- Process required transactions via mainframe or web-based applications.
- Submit research requests in a concise yet accurate manner.
- Maintain a thorough knowledge of the company and client programs, policies, and technology.
- Communicate effectively in a warm and empathetic manner.
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
- Provide support to other positions / operations in cases during heavy workloads or absences.
People who succeed in this role have :
- The ability to convey complex information in clear and concise terms to ensure customer understanding.
- Strong work ethic.
- Effective and accurate written and verbal communication skills.
- Effective problem-solving skills.
- Customer Service Experience.
- Can navigate multiple applications and research solutions with ease
- Love helping people and guiding them to the best solution for their issue
- Are excited by innovative technology
- Provide calm conflict resolution and problem solving for frustrated customers
- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
- Can commit to 100% attendance for three to five weeks of paid training
RCM Customer Service Representative
Key Responsibilities:Answer incoming calls & emails from customers within a 48-hour turnaround timeAssist customers with requests for information, complaints, making appointments, and resolving issuesCollect copays and deductible paymentsRequired Qualifications:High school diploma or equivalentPrior...
Banking Customer Service Representative - Onsite
As a Banking Customer Service Representative,your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Category** _Customer Service/Support_. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powe...
Customer Service Representative
A company is looking for a Customer Service Representative to provide support in a Specialty Mail Order Pharmacy setting. ...
Customer Service Representative
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. Provide information to customers on products and services. Ensure customer satisfaction and provide professional customer support. Experience in customer service or retail preferred. ...
Patient Customer Service Representative
A company is looking for a Customer Service Support Representative for Patient Customer Service. ...
Customer Service Representative - Onsite
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best ...
Customer Service Representative
Customer Service Representative**. We are seeking full-time, motivated Customer Service Representatives to join our organization in Pompano Beach, Florida. Whether it is our easy-to-use website, great selection of high-quality products, competitive pricing, speedy deliveries, or award-winning custom...
Customer Service Representative - Accredo - Remote
As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy. Our Customer Service Associate Representatives are integral to our mission of elevating patient care. This role r...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Sr Customer Service Representative (Float)
Assess customer needs and cross sell appropriate products and services. Answers customer inquiries relating to products, rates and services. Provides ancillary services such as notary services. The employee will also be responsible for promoting and cross selling bank products and services. ...