Job Family : PFS General
PFS General
Travel Required : None
None
Clearance Required : None
None
What You Will Do :
The Team Lead - Medicare Specialist will assist in overseeing the daily operations of assigned project(s). This position is responsible for providing support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company.
The Team Lead will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients’ business processes.
This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.
This position will be on a hybrid schedule working two days in the office and three days from home.
Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at (424) 430-3111
Strong Medicare emphasis
Assisting team members both onshore and offshore
Mentoring of fellow team members when needed
Supporting of staff / supervisor to be successful and work as a team
Manage day-to-day problem solving and a point of contact for team questions
Quality assurance reviews, feedback, and other trainings as necessary
Ability to work with other leads to develop policies and procedures, as needed
Provide feedback for mid-year and year end employee reviews to leadership
Organizing team building exercises
Create, distribute, and monitor team members understanding of work-related job-aides
Monitor and ensure compliance with company and client standards
Strong understanding of all software / systems used
Identify, validate, and report project trends / issues
Updating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and team
All job-related duties as assigned
What You Will Need :
High School Diploma / GED or 3 years of relevant equivalent in lieu of diploma / GED
Eight years relevant experience
What Would Be Nice To Have :
Strong Medicare background
Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards
Strong verbal and written communication skills to effectively communicate with staff and client
Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment.
Demonstrated leadership qualities fostering team cohesion, accountability, and high performance
Demonstrated proficiency researching billing guidelines
Demonstrated skills providing training and mentoring to team members
Act as a role model for team, office, and company
The annual salary range for this position is $65,900.00-$98,900.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include :
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program