Job Description
Job Description
Overview
We have an immediate opening for a Senior Network Engineer in Boston, MA. This position is part of a knowledgeable engineering staff that specializes in Data networking products from Juniper, Extreme (legacy Nortel), HPE Aruba and other manufacturers.
The candidate must have a strong understanding of optical, Layer 2 and Layer 3 routing protocols and be familiar with security protocols (IPSec) as well as : VXLAN, BGP, OSPF, MPLS etc.
The successful candidate will also be able to work with customers in developing network designs and working as the technical lead for customer projects.
This position requires the candidate to be onsite in Boston up to 70% of the time.
Responsibilities
- Be responsible for customer installations and configurations and create customer facing High-Level Designs and detailed Low-Level Designs.
- Be the networking technical lead on customer projects
- Primarily working with Juniper routers and switches (EX, MX, SRX), be able to work with HPE Aruba, Extreme, Palo Alto and to a lesser degree Fortinet firewalls.
- Ability to build templates for automation of equipment roll-outs by other staff members.
- Ability to work with Account team as SE support as SME when needed
- Ability to work with prime SE on network designs
- Be a 3rd level resource for our Tech Support engineers
Qualifications
- 5-10 years of experience in a field support, professional services or a technical support role
- Heavy experience with Juniper routers and switches and migrations from VPLS to EVPN
- Strong knowledge of Layer 2, Layer 3 routing protocols MPLS, EVPN, VXLAN, BGP, OSPF etc.
- Strong, working knowledge of Juniper Space Security Director
- Ability to use scripting to configure networking devices
- Strong knowledge of security protocols
- Data Center routing and switching experience required.
- Strong verbal, written and interpersonal communication skills
- Strong account management and customer communication skills
- Ability to work in fast paced, dynamic environment
- Ability to handle multiple priorities and tasks simultaneously with minimal supervision
- Extreme commitment to customer service and enhancing the customer experience
- Excellent computing skills, including Linux
- Ability to learn and effectively utilize customer support tools / resources
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