Role : Customer Success Manager- Third Party Benefits Administration
Responsibilities :
- Lead and manage the Alpine team, overseeing day-to-day operations of third-party administration business.
- Strategically support Brokers and Employers in managing COBRA and pre-tax benefit offerings.
- Monitor financial performance, streamline processes, and devise methods to enhance the overall customer experience.
- Assist the team in implementing and utilizing Alpine products, ensuring successful contract implementations and renewals.
- Support employee participants in understanding and utilizing their benefits.
- Engage in special projects as needed.
Compensation and Benefits :
- $75,000 - $90,000 annual salary (based on experience).
- Exempt role.
- Full health and ancillary benefits.
- Employer-paid Life, Short-Term, and Long-Term Disability insurance.
- 401(k) with employer contribution (eligible after one year).
Company Overview :
Our sister company Alpine is a third-party administrator specializing in managing employee benefits and COBRA for small to mid-sized businesses.
As the exclusive third-party administrator for BerniePortal, Alpine plays a crucial role in delivering a comprehensive Payroll / HR / Benefits system to employers nationwide.
We are located in downtown Nashville and this position will be in-office 5 days a week, Monday through Friday.
Alpine Products :Why Join Alpine :
Aligned with the rapid growth of our sister company BerniePortal, Alpine offers an exciting career opportunity with the potential for significant rewards.
Join us in a dynamic environment with high expectations and substantial growth prospects.
Ideal Candidate :
We seek a hardworking individual with strong organizational skills and attention to detail. While prior employee benefits experience is preferred, excellent communication and follow-up skills are essential.
The ideal candidate demonstrates a willingness to learn, perseverance in the face of challenges, and seeks a role with both short-term impact and long-term professional development.
Please note : This role is 100% in-office and not available for remote work. Interested candidates are encouraged to apply!
Customer Success Manager- Third Party Benefits Administration
Role: Customer Success Manager- Third Party Benefits Administration. Lead and manage the Alpine team, overseeing day-to-day operations of third-party administration business. Our sister company Alpine is a third-party administrator specializing in managing employee benefits and COBRA for small to mi...
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