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Customer Service Specialist

ExposureMarketing
Fort Wayne, Indiana, United States
Full-time

We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience during the sales process.

Customer Service Specialist duties and responsibilities

  • Providing customer sales support
  • Informing customers about products and services
  • Responding to customer questions
  • Suggesting solutions for common problems
  • Training new customer service agents
  • Collaborating with the management team
  • Improving overall customer satisfaction

Customer Service Specialist requirements and qualifications

  • Superb verbal and written communication skills
  • Strong interpersonal skills
  • Excellent customer service skills
  • Ability to build relationships with clients
  • Excellent multi-tasking skills
  • Ability to work with others
  • Ability to work in a fast-paced environment
  • 30+ days ago
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