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Help Desk Support Coordinator

VirtualVocations
Fort Collins, Colorado, United States
Full-time

A company is looking for a Help Desk Support Coordinator responsible for investigating and resolving computer hardware and software issues.

Key ResponsibilitiesInvestigate and identify computer hardware and software related problemsCommunicate step-by-step solutions to end-users and record solutions in a databaseRedirect issues to appropriate resources and collaborate with specialists as neededRequired QualificationsAssociate's degree with 2+ years of experience in the field or commensurate experienceAbility to maintain a public trust clearanceKnowledgeable of current technological issues and advancements

16 hours ago
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