Resident Services Coordinator

Springpoint is certified as a Great Place to Work as well as earning the distinction of being recognized as a Certified Age Friendly Employer and is a well-respected senior living provider serving the Mid-Atlantic region for more than 100 years.

It consists of Springpoint Senior Living and its nine full-service Life Plan Communities and 19 affordable housing communities.

It also includes Springpoint at Home, providing home care services, and Springpoint Choice, a membership-based program offering security for members.

The Gables at West Windsor is seeking a Resident Services Coordinator to join our team!

The Gabled at West Windsor is a Springpoint Senior Living Affordable Housing Community. We are seeking an experienced Resident Services Coordinator to join our team.

At Springpoint, the RSC is responsible for developing and promoting a variety of activities which provide opportunities for socialization across religious, ethnic, and intergenerational backgrounds of the residents, families, and the community.

The RSC ensures that the needs of all residents are met, and services are provided utilizing State, Federal and local agencies.

Responsibilities :

• Develop and implement case management services to all residents.
• Facilitate and encourage family involvement with residents.
• Assist with move-in and orientation of new residents.
• Monitor and maintain records reflecting all residents’ physical, emotional and mental wellbeing. Document resident incidents.
• Participate and promote interactive problem-solving with staff. Demonstrate the ability to function as a team member in sharing responsibilities with other staff members.
• Assist residents and their families with move-out if necessary.
• Develop, implement, and coordinate resident centered activities programs, including community intergenerational programs.
• Coordinate volunteer programs with residents and community.
• Promote positive public relations through contacting media about special events.
• Develop and maintain written policies and procedures based on services provided.

Education and Experience :

• Bachelor’s degree in social work, gerontology, or related field
• Minimum 2 years’ experience in social work field with seniors and non-elderly disabled

Comprehensive Benefits Package Including :

• Medical / Dental / Vision / RX Plans
• 401(k) with Company Match
• PTO and Holidays
• Flexible Spending Accounts
• Supplemental Life Insurance
• Employee Bonus Referral Program
• Employee Assistance Program
• Wellness Program
• Tuition Reimbursement

$ 20 - $ 25 / hour (commensurate with experience)

Springpoint is an equal opportunity employer. No individual shall be discriminated against based upon race, color, religion, sex, sexual orientation, gender identity, age, creed, national origin, citizenship, political or union affiliation, disability, marital or familial status, Veteran status, or any other legally protected status.

If you have a disability or special need that requires accommodation, please contact Human Resources.

Other details

• Pay Type Hourly
• Min Hiring Rate $20.00
• Max Hiring Rate $25.00

Employee Total Rewards

If you have a passion for enriching the lives of others, a with Springpoint offers a unique opportunity to grow professionally and personally.

It’s our goal to not only attract the best candidates, but to inspire them with teamwork and offer the resources that allow them to do their best work.

This includes a robust employee total rewards package that features :

Health and Prescription Plans

Choice of health plans with prescription coverage included with nationwide access. Qualified dependents are eligible for enrollment.

Dental Plan

Choice of PPO and DHMO dental plans. Preventive services are covered at 100%.

Vision Plan

Covers exam and provides allowances for frame, lenses, and contacts.

Flexible Spending Accounts

Healthcare and Dependent Care flexible spending accounts available on a pre-tax basis.

Springpoint-Provided Life Insurance

Provides life insurance and Accidental Death & Dismemberment (AD&D) coverage.

Voluntary Supplemental Life Insurance

Term Group coverage can be purchased at the group rate for employees, spouses, and children on a post-tax basis.

Employee Assistance Program (EAP)

Provided by Springpoint to support employee physical, emotional, and mental health. Trained, credentialed, and experienced counselors are accessible 24 / 7 at no cost to the employee.

Transit Benefits* (provided to employees working in New Jersey)Commuter and parking reimbursement.

Voluntary Long-Term Disability

Short-Term Disability

Provided to employees working in New Jersey. Private plan with MetLife available to employees working in Delaware.

Group Life and Accidental Death & Dismemberment (AD&D) Insurance

Paid Time Off and Holidays

Paid time off can be used for vacation, sickness, personal needs, etc. Floating Holiday Program allows employees to choose what holidays and days of relevance they want to observe.

401 (k) Retirement Plan with Company Match

Employee eligibility begins the first of the month following 30 days of employment. The employer match begins after working 1,000 hours and completing one year of service.

Employee contributions can be made on a pre-tax or post-tax basis.

Employee Recognition Programs

Springpoint recognizes the dedication of employees in the communities and Home Office. Service awards and employee activity programs are held throughout the year.

• Springpoint Spirit Award
• Gem Rewards
• Dream Team Award
• President’s Award
• Springpoint Excellence Award
• Years of Service Recognition

Employee Wellness and Wellbeing Programs

• Wellbeats
• Wellness Incentive Program
• Aetna Healthy Lifestyle Coaching one on one conversations with Aetna wellness coach
• Flexible Shift Arrangements

Springpoint Strong Fund

Provides financial assistance to eligible employees dealing with financial burdens caused by unexpected hardships and events. .

Professional Development and Career Opportunities

• Educational Assistance Program
• Springpoint Certified Nursing Assistant (CNA) Program
• Administrators in Training (AIT) Program

Referral Program Bonuses* (applicable to certain Springpoint Life Plan Communities only)

• Employee Referral Bonus Eligible employees can be awarded up to $1,500 for each referred candidate.
• Resident Referral Bonus Eligible employees can be awarded up to $2,500 for each referred resident.

Onsite Amenities

Springpoint communities may provide employees with the convenience of onsite ATMs, credit union, banking at work programs, access to onsite fitness centers, and cafes for food and beverage purchase.

Springpoint believes in finding, developing, and rewarding talent. Find the job that’s right for you.

Consistent with the requirements of the federal Transparency in Coverage final rule, this is publicly available and accessible free of charge without any condition.

This file displays negotiated rates for all covered items and services between Aetna and in-network providers for the plans indicated .