COMMUNITY SERVICES OFFICER (CSO)

Job Type

Full-time

Description

SUMMARY : The City of Edgewater is a city of approximately 5,500 residents nestled between the cities of Denver, Wheat Ridge, and Lakewood.

With amazing walkability, unique businesses, and great people, Edgewater maintains community at the heart of everything we do.

We are looking for team members that share our enthusiasm and pride in the Edgewater community.

The City of Edgewater is seeking a full-time Community Service Officer (CSO). The CSO position serves as support to numerous functions within the Police Department (PD).

While there is no prior related work experience required, a CSO may be trained in a variety of general policies and procedures to serve the wide array of assignments within the PD.

A CSO will be expected to be an active participant in community engagement opportunities throughout the City of Edgewater.

Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. Work is required outside of regular business hours and includes evenings and weekends.

Depending on a particular assignment, a CSO may be required to wear a uniform.

ESSENTIAL DUTIES AND RESPONSIBILITIES : The following list of essential duties and responsibilities is illustrative and not meant to be comprehensive.

Handles non-emergency calls for service including walk-ins and field contacts.

Acts as the Code Enforcement liaison for the PD and assists the Code Enforcement Officer in

conveying information and explaining violations to the general public.

Assists in preparing documents for court cases and testifies in court as a witness or complainant.

Patrols the City to be available to assist motorists or residents in need of non-safety law

enforcement-related services.

Participates in a variety of community engagement opportunities to enhance a positive

police / community partnership.

Takes reports of crimes and accidents from witnesses, victims, and other involved parties;

assists with the collection and preservation of evidentiary material at a crime scene or in

conjunction with follow-up interviews with victims, witnesses or other sources having information.

Performs front desk reception and administrative duties; acts as a courier in the delivery of

materials, supplies, and equipment as directed; explains the operations of the PD, and provides tours of the facility.

Assists with informational meetings and briefings.

Assists with the safe storage and inventory of evidence / property stored in the PD's evidence storage room.

Upholds City and PD policies and procedures as well as applicable laws.

Supports team members in their area of responsibility as needed.

Participates in staff meetings and ongoing training opportunities.

Maintains regular and punctual attendance.

Communicates effectively, both in writing and orally, to convey the philosophy and mission of the City to citizens, employees, other jurisdictions, and peers.

Any other duties and responsibilities as assigned by the Chief of Police.

Requirements

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or

abilities required :

1) Must have legal authorization to work in the United States of America.

2) Possess a valid driver's license with the ability to safely operate a motor vehicle, provide proof

of a safe driving record, and maintain a safe driving record.

3) Submit and pass a CJIS compliance pre-employment background check that may include a

polygraph test, psychological suitability exam, and drug screen.

4) The ability to speak, read, and write Spanish fluently is highly preferable.

The City of Edgewater maintains a drug-free work environment. No employee shall report for duty

impaired by or under the influence of alcohol or drugs to the slightest degree. Any employee who

reports to work impaired by, under the influence of, or in possession of drugs or alcohol shall be

relieved of their duties immediately and without pay. Employees are expected to use prescription or

legal over-the-counter drugs in the proper manner and dosage and are expected to know whether

even the proper use of such drugs may impair their ability to perform their job safely and competently.

EDUCATION and / or EXPERIENCE :

High School Diploma

Associates degree from an accredited college or university is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS :

Possess or have the ability to obtain First Aid, CPR and AED Certification.

OTHER SKILLS and ABILITIES :

Demonstrated knowledge and understanding of the operation of a personal computer along with basic Microsoft Office Suite 365.

Use of telephone, calculator, fax machine, and photocopier.

Outstanding customer service and interpersonal communication skills to maintain effective working relationships with the public, elected officials, appointed boards, employees, and volunteers.

Ability to work independently.

ENVIRONMENTAL AND PHYSICAL CONDITIONS :

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job. Reasonable accommodations may be made

to enable individuals with disabilities to perform the essential functions.

Effective audio-visual skills and perception needed for making observations, reading,

writing, and communicating with others.

The incumbent may make occasional trips to external locations experiencing exposure to

weather elements and temperatures, construction site risks, and automobile travel.

Ability to lift and carry items such as office supplies and equipment, up to 50 pounds, on an

occasional basis.

Ability to participate in and respond to routine conversation in person or via telephone, and

distinguish telephone, printers, computers, and other auditory tones

Salary Description

$57,567 - $77,716 / yr