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Collections Representative

VirtualVocations
Gary, Indiana, United States
Full-time

A company is looking for a Collection Services Representative I to assist Business to Business clients with delinquent account inquiries.

Key ResponsibilitiesReceive and respond to incoming calls regarding account status and billing inquiriesResolve simple client requests and provide necessary account documentationInitiate contact with clients regarding outstanding account balances and escalate complex issues as neededRequired QualificationsHigh School Graduate or General Educational Degree (GED)6+ months of experience in customer service or a call center1+ year of experience in collections, billing, or a related fieldKnowledge of collection procedures and Microsoft Office Suite, particularly ExcelAbility to navigate multiple systems and prioritize workload effectively

11 hours ago
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