Dietary Clerk

JOB DESCRIPTION & QUALIFICATIONS

Description

What You Will Do

• Provides communication support for diet office / tray line.
• Demonstrates a professional demeanor when responding to patients / customers.
• Processes patient meal orders.
• Ability to guide patients in choosing meal items per therapeutic diet needs.
• Provides age-specific care to patients aged child through the elderly.
• Initiates and maintains positive relationships with patients / customers.
• Initiates and maintains positive relationships with co-workers.
• Takes responsibility for self-development and supports a learning environment.
• Follows hospital and departmental policies and procedures related to patient safety including proper food safety procedures.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications

Education

High School Equivalent / GED (Preferred)

Work Experience

• 1+ years Customer service experience (Required) and
• 1+ years Food service experience (Preferred)

Knowledge, Skills, & Abilities

• Demonstrates strong interpersonal skills and excellent communication skills (Required proficiency)
• Ability to communicate professionally over the phone (Required proficiency)
• Exhibits strong organizational skills and work ethic (Required proficiency)
• Intermediate computer skills ability to use various software and applications (Required proficiency)
• Demonstrates strong interpersonal and communication skills. (Required proficiency)
• Ability to communicate professionally over the phone. (Required proficiency)
• Exhibits strong organizational skills and work ethic. (Required proficiency)
• Demonstrates a professional demeanor when responding to patients / customers. (Required proficiency)
• Moderate computer skills. (Required proficiency)

Licenses and Certifications

Dietetic Technician Registered (DTR) (Preferred)

Physical Demands

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently 50 lbs
• Carrying Frequently 50 lbs
• Pushing Frequently 50 lbs
• Pulling Frequently 50 lbs
• Climbing Occasionally 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye / Hand / Foot Coordination Constantly

Travel Requirements

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LOCATION

UH Cleveland Medical Center

UH Cleveland Medical Center is University Hospitals’ flagship academic medical center. With more than 1,000 registered beds, UH Cleveland Medical Center provides primary, specialty and subspecialty medical and surgical care in the heart of Cleveland’s University Circle.