Loan Processor - Housing Trust

At a glance :

Join Housing Trusts mission-driven Multifamily Lending Team as a Loan Processor and play a vital role in transforming lives through affordable housing! Based in San Jose, you'll be at the forefront of processing loan applications from start to finish, ensuring every applicant gets one step closer to their dream of homeownership.

As a 100% self-sufficient nonprofit, Housing Trust is committed to creating inclusive, affordable housing solutions across the Bay Area, having already helped over 46,000 residents.

This role not only offers a dynamic, collaborative environment that champions growth and work-life balance but also allows you to directly contribute to a powerful mission of building stronger communities.

This is your opportunity to make a meaningful impact while growing your career, apply today!

Description : What you'll be doing :

Another Source's client, Housing Trust Silicon Valley, is recruiting a Loan Processor to join their Multifamily Lending Team in San Jose, California.

This role plays a critical part in the mortgage lending process, handling the processing of eligibility and purchase loan applications from start to finish.

It is an exciting time to join the team at Housing Trust Silicon Valley!

This role works a hybrid schedule of two days on-site and three days remote.

About Housing Trust :

Housing Trust is leading the effort to create a strong affordable housing market in the greater Bay Area as one of the region’s highest-volume nonprofit housing lenders.

Serving people experiencing homelessness to renters to first-time homebuyers, we assist a wide range of residents with programs across the entire spectrum of housing issues.

Since 2000, Housing Trust has invested $509 million creating over 25,000 affordable housing opportunities serving over 46,000 of our neighbors.

Housing Trust has led the way in engaging local corporations and foundations in investing hundreds of millions of dollars to work with us to bring more solutions to the market all while experiencing several years of high growth in our lending business.

Housing Trust aspires to be a diverse and inclusive organization. We are committed to recruiting, retaining, and promoting diversity in our workforce and leadership to reflect the communities we serve.

We believe differences in lived-experiences, cultural backgrounds, and diversity of thought are our strongest assets and contribute to our success.

Salary :

Housing Trust offers a competitive compensation package, including a bonus plan and benefits. This is a non-exempt, full-time position.

The salary range for this position is $32.70 - $36.05 per hour, depending on experience level.

Benefits Overview :

Medical, Dental and Vision benefits fully covered for employees. Eligible dependents covered at 50%.

401K employer contribution at 3% and additional match up to 2%.

3 weeks of paid vacation

Commuter Benefits including 100% paid parking

12 paid sick days

Paid year-end shutdown

End of year bonus

Tuition reimbursement program and more...

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About the role :

The Loan Processor plays a critical role in the mortgage lending process, handling the processing of eligibility and purchase loan applications from start to finish.

This position involves guiding applicants through each stage, ensuring compliance with underwriting guidelines, verifying essential documents, and preparing all necessary loan and closing documentation.

The Loan Processor collaborates closely with underwriters, homebuyer education specialists, and title companies to facilitate timely and accurate loan processing, while also providing exceptional customer service and maintaining precise records.

The position reports to the Manager of Homebuyer Programs. Responsibilities include but are not limited to the following :

KEY RESPONSIBILITIES

General Loan Processing Duties :

Process Eligibility & Purchase Loan Applications :

Guide applicants through application submission, assisting with disclosures, document uploads, and communication.

Collaborate with homebuyer education specialists and underwriters to ensure applications meet guidelines.

Organize documents in system for underwriting review; initiate contact with applicants and underwriters.

File management : Open secured shared folders for applicants. Share files as required and enter data into Home Keeper (Salesforce).

Verify necessary documents and information, including LDP, SDN, SAM / GSA verifications, employment verification, and senior lender’s loan documents.

Prepare Loan Documents :

Draft determination letters, disclosures, loan documents, and funding instructions.

Schedule pre-purchase reviews and counseling sessions with applicants, notaries, and loan officers.

Ensure a seamless application process by closely collaborating with the Education Specialist and Underwriters.

File Closing and Document Management

Facilitate Closing Actions :

Coordinate with title companies and senior lenders; manage funding conditions for loans.

Prepare funding requests for all loan programs.

Monitor closed files for settlement statements, promissory notes, recorded deeds, and title policies.

Finalize closed loan files, prepare for audit, and transfer appropriate files to the Asset Management department or for other necessary disposition.

Qualifications :

High school diploma or higher and a minimum of three or more years of related experience in loan processing and underwriting of home mortgage loans.

Knowledge of Regulatory Compliance of the following laws and related regulations, Truth in Lending Act, RESPA, fair lending laws, (including ECOA, FHA & HMDA), FCRA, FTC Act and other Federal and State lending laws.

Knowledge of FNMA, FHLC, FHA and VA guidelines.

Familiarity with basic real estate and finance terms and concepts.

Proficient in Microsoft Office, file management software (Box), and CRM software (Salesforce)

Proven sales / relationship building, and customer service experience required.

Strong writing, analytical and verbal communication skills.

Proficiency in Spanish or Vietnamese desirable.

Licensed and registered through the Nationwide Mortgage Licensing System, a plus.

Highly skilled at collaborating across various levels of diversity including race, color, national origin, ancestry, sex, marital status, disability, religious or political affiliation, actual or perceived gender identity, age or sexual orientation.

Embrace a work culture that celebrates creativity and innovation.

Ability to respond quickly and effectively to changing demands while continually delivering high performance.

Ability to exercise good judgment, conduct reasonableness tests, and issue quality decisions.

Housing Trust is an equal opportunity employer to all regardless of race, color, national origin, ancestry, sex, marital status, disability, religious or political affiliation, actual or perceived gender identity, age or sexual orientation.

Housing Trust is committed to diversity, equity and inclusion and our goal is to have a workforce (at all job levels) that is representative of the communities we serve.

Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams.

Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and / or preferred), please do not self-select out if you feel you do not meet every qualification.

No one is 100% qualified. We encourage you to apply and share your story with us.