Sales Associate - Brentwood

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style.

In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman.

From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset.

Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth.

A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Also open to Stock / Support Associate experience for this position.

Business Leader

Meet personal and store sales and KPI goals

Demonstrate excellent knowledge of the product to support the brand goals

Develop sales techniques that are relevant to the market

Establish and maintains client-base

Leverage company tools, incentives & strategies to support meeting sales goals

People Leader

Ensure effective communication between managers & other team members

Support keeping other team members motivated and engaged

Contribute new & innovative ideas to support meeting business goals

Resolves client needs quickly and effectively, ensuring customer satisfaction

Participates in all training and development meetings.

Operations Leader :

Ensure all functions of the store are maintained to support a superior shopping-experiences

Uphold store standards and policy and procedures daily

Assist in the maintenance in all areas of stock, shipping, and receiving protocols.

Identify product concerns and communicate inventory needs to support the business goals

Comply with all point of sale register policies and procedures

Customer Focus :

Ensure the highest level of customer service to each and all individuals in the store

Build meaningful relationships with clients through strong-interpersonal skills

Collaborate with all team members to support a superior shopping experience

Be present on and off the floor as a Theory Brand Ambassador

The Essentials

1-2 years’ prior work experience in a client-centric, sales environment

Dynamic interpersonal and communication skills, both verbal and written

Independent work ethic, time management skills

Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary : $18 / hr - $20 / hr*

The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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