Overview
Bartenders are responsible for serving guests liquor / beer / wine during events while ensuring all policies and procedures regarding alcohol dispensing are followed.
This role will pay an hourly wage of $7.25 plus tips
For PT roles : Benefits : 401(k) savings plan and 401(k) matching.
job expires 9 / 6 / 2024
About the Venue
Western Kentucky’s award-winning venue the Owensboro Convention Center is a full-service facility overlooking the scenic Ohio River in revitalized downtown Owensboro, Kentucky.
The multi-purpose center boasts just under 102,000 sq. ft. of available space, including a 44,000+ sq. ft. exhibition hall, the 8,900+ sq.
ft. Kentucky Legend Pier outside over the scenic Ohio River, and additional ballroom, meeting, and pre-function space.
The Sportscenter, one of Owensboro’s most historic buildings, opened in 1949. It is a multi-purpose, 5,000-seat arena that hosts concerts, sporting events, graduations, trade shows, meetings, and receptions.
Responsibilities
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state / federal regulations pertaining to the distribution of alcohol.
- Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
- Must pour drinks responsibly in accordance with company standards for serving size.
- Must check guest’s ID in accordance with state / federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
- Must communicate a cut-off to a guest as required.
- Listening and responding to any customer requests or concerns.
- Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
- Contact a management member if he / she is unable to resolve or make a decision beyond the scope of standard decision-making.
- Request additional product or restock product as required
- Ability to handle cash accurately is required. Employee is responsible for issued bank at his / her bar.
- Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
- Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
Qualifications
- Accurate cash handling skills.
- Ability to prioritize tasks in a fast-paced environment.
- Ability to be self-directed while working in a team-oriented environment.
- Excellent interpersonal and communication skills.
- Ability to work a flexible schedule including nights, weekends and long hours.
- Bartending school preferred
- Ability to work in a team-oriented, fast-paced, event-driven environment.