What You’ll Do : Troubleshoot and provide technical support and training to appraisers, lender users, and technical integration partners Work cross-functionally with Product and Engineering teams to ensure customer issues are escalated and resolved promptly and correctly Identify and champion innovations and improvements to help drive the growth of our business Who We’re Looking For : You are dedicated to providing excellent client service and support and have excellent phone presence and technical skills You’re a motivated self-starter who can dive in to changing products and processes and work independently to achieve results You’re a collaborative team player who rolls up their sleeves, responds quickly and decisively, and is able to productively work with the team to achieve company objectives You thrive in the fast-paced, dynamic start-up environment Our Ideal Candidate Has : 1-2 years experience in customer support, preferably within an enterprise SaaS company or high-growth startup Experience with CRM and ticketing systems such as Salesforce, Zendesk, and Talkdesk Strong interpersonal skills with an ability to build rapport and earn the trust of customers Excellent technical acumen with an eye for complex systems and integrations A desire to solve problems and build relationships Attention to detail, thoroughness and an urgency to consistently set and meet deadlines Strong written and verbal communication skills Knowledge of residential appraisal and mortgage processes a plus
Customer Support Representative (Tier 1 Support) USA Visa Sponsorship Jobs
What You’ll Do: Troubleshoot and provide technical support and training to appraisers, lender users, and technical integration partners Work cross-functionally with Product and Engineering teams to ensure customer issues are escalated and resolved promptly and correctly Identify and champion innovat...
Customer Support Representative (Tier 1 Support) USA Visa Sponsorship Jobs
What You’ll Do: Troubleshoot and provide technical support and training to appraisers, lender users, and technical integration partners Work cross-functionally with Product and Engineering teams to ensure customer issues are escalated and resolved promptly and correctly Identify and champion innovat...
Intern - IT Customer Support Services
Assist staff in Westborough to help with installs and customer support. The University of Massachusetts President's Office Information Technology and Services located in Westborough, MA is offering up a 12-20 hour a week Client Support Internship at $17. Provide end user support through Slack, Zoom ...
Business Development Representative | US
Peak Support manages customer service and back-office teams for high-growth companies. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Peak Support, a rapidly growing outsourcing and consulting fi...
Senior Customer Support Engineer - Mobile
As a Customer Support Engineer specializing in mobile devices and Mobile Device Management (MDM) solutions, you'll play a pivotal role in ensuring the seamless operation and support of iOS and Android devices for our customers and our team. Your expertise in Device Enrollment Program (DEP), mobile o...
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The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceed...
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We are seeking a dynamic and sports-minded individual to join our team as a Customer Support Representative. Customer Support Representatives will have a competitive spirit, excellent communication skills, and enjoy providing outstanding service. This is an exciting opportunity to join a group of li...
Front Desk Clerk USA visa sponsorship Jobs
Full Time: Yes Number of Workers Requested: 4 Job Duties: REGISTER AND ASIGN ROOMS AND KEYS TO GUEST.MAKE, CONFIRM AND TRACK ROOM RESREVATIONS USING DATA PROCESSING SOFTWARE.CALCULATE ACCOUNTS AND STATEMENTS, AND PROCESS PAYMENTS.CONTACT APPROPRIATE DEPARTMENT WHEN GUESTS HAVE REQUESTS OR PROBLEMS.H...
Technical Project Manager - USA Visa Sponsorship Jobs
About the Role As a Technical Project Manager, your main responsibility will be to help our R&D team to run like a well-oiled machine.You will own agile sprint ceremonies and documentation, develop and maintain project plans and collaborate with all the stakeholders involved.About You You are a ...
Product Manager - USA Visa Sponsored Jobs - H1B
About the Role As a Product Manager, you will play a crucial role in driving the success of our products by guiding product strategy and collaborating with our CEO, CTO, and product and engineering leaders.With your expert guidance and ownership, our product development "squads" will opera...