Description
DTN is looking for an IT End Point System Admin to join our team out of our Bloomington, MN office. In this role, you'll provide technical support and assistance to end-users.
On-call duties will be required for this role.
What you will be responsible for :
Provide technical support and prompt assistance via phone, email, chat, support ticket, deskside, and / or remotely related to end-user computer systems, hardware, network connectivity, and software
Perform troubleshooting via diagnostic tools and techniques, as well as relevant questioning
Responsible for AV maintenance and troubleshooting for multiple Teams rooms
Perform VDI maintenance, support, and creation of VMs using VMWare tools
Daily Microsoft 365, SharePoint, Intune, and Entra ID administration and support
Build and deploy desktop images using Smart Deploy
Document actions taken, end-user communications, and resolution notes within Jira Service Management ticketing system
Create and share team knowledge base articles as appropriate
Collaborate with IT individuals and / or engage 3rd party technical experts / vendors to resolve complex issues
What you will bring to the role :
SharePoint Admin experience
VDI experience
Customer service-oriented experience
Microsoft 365 experience
AV experience with setting up Teams rooms and Evoko Schedulers
Excellent written and verbal communication skills
Self-starter
What you can expect from DTN :
Competitive Salary
Unlimited PTO
Flexibleworking hours
Remote work model (position dependent)
Competitive Medical, Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k+ courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)
The targeted hiring base pay range for this position is between $48,750 and $65,000. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time.
The actual base pay offered for this position will be dependent upon many factors, including but not limited to : prior work experience, training / education, transferable skills, business needs, internal equity and applicable laws.
The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits.
Why Choose DTN?
Together, we are a community of experts in our respective fields, focused on delivering on our commitments and working together to harness the combined knowledge and insight that is unmatched by our industry competitors.
If you are the best at what you do, this is the place for you
OUR VISION : To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.
OUR MISSION : Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.
OUR VALUES : Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented
At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!
LI-LM1
LI-ONSITE
Why DTN?
OUR VISION : To be the independent, trusted source of insights to our customers who feed, protect, and fuel the world.
OUR MISSION : Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.
OUR VALUES : Customer-Focused, Forward-Thinking, People-Centric, Solution-Oriented
We have great benefits at DTN apply today to find out more!
At DTN, we are an equal opportunity employer. Come join us as we help feed, fuel, and protect the world!
DTN is an Equal Opportunity Employer Minorities / Women / Veterans / Disabled
IT End Point System Admin
DTN is looking for an IT End Point System Admin to join our team out of our Bloomington, MN office. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, interna...
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