Job Details
Job Location
ROSWELL - Roswell, GA
Position Type
Full Time
Education Level
ABO / LDO Certified
Travel Percentage
Negligible
Job Shift
Job Category
Health Care
Description
Thomas Eye Group is a trusted name in eye care, committed to delivering exceptional services with a personal touch. We are looking for a talented Optician to join our dynamic team.
If you have a passion for precision, a flair for fashion, and a desire to help others see better, this opportunity is for you!
Candidate must be willing to travel.
Key Responsibilities :
- Design & Fit : Measure, design, fit, and adapt lenses and frames for patients based on optical prescriptions.
- Customer Service : Provide exceptional customer service, assisting patients in selecting frames and ensuring the perfect fit for their eyewear.
- Precision & Accuracy : Prepare work orders for optical labs, verify the exactness of finished lenses, and make necessary adjustments.
- Eyewear Management : Manage eyewear orders, perform quality inspections, and maintain inventory levels.
- Patient Education : Educate patients on proper eyeglass and contact lens care, and provide follow-up services including adjustments and repairs.
- Vendor Management : Negotiate and manage vendor accounts to ensure maximum discount potential and timely delivery of orders.
- Team Collaboration : Work closely with prescribing providers, assist in training new personnel, and supervise employees at your location.
Why Work With Us?
- Competitive Pay : Includes commission on materials sold.
- Growth Opportunities : Opportunities for training and career advancement within our organization, as well as an annual grant for continuing education certifications.
- Collaborative Environment : Join a supportive team where your contributions are valued and make a difference in our patients' lives.
Qualifications
Education : High school diploma or GED required; Bachelor's degree preferred.
Licensing : ABO and Georgia Licensed Dispensing Optician certification strongly preferred.
Experience : Previous experience in an eyeglass dispensary, with the ability to operate lensometers and other optical equipment.
Skills :
- Excellent customer service and sales skills
- Detail-oriented, reliable, and able to multi-task in a fast-paced environment
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with EMR systems - Compulink experience strongly preferred.
- Strong communication skills, both verbal and written
- Ability to manage multiple tasks and maintain confidentiality
- Ability to read a manual lensometer, perform quality checks on eyewear including neutralizing prescriptions, transposing if needed, and troubleshooting any patient issues that may arise from an eyeglass order.
- Familiarity with contact lens ordering & performing I&Rs.