- Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
- Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
- Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
- Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
- Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department
Qualifications
- Excellent customer service, and strong oral and written communication skills
- Strong organization skills, attention to detail, and ability to multi-task
- At least 2 years of experience processing loans, preferred
- Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred
Life at NVR
As the parent company of Ryan Homes , NVHomes and Heartland Homes , NVR is a Top 5 US homebuilder and Fortune 500 company that has been helping families build their happily ever after since 1948.
We are committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive.
All of our roles at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership.
Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who share their knowledge, provide career guidance and encourage your success.
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