Join Chase as a Transactions Manager I in the Cash Services Research department where you will work with a dynamic team to ensure smooth transactions.
As a Transactions Manager I in the Cash Vault Research Services Team, you will lead a small team focused on promoting meaningful improvements in the service we deliver to our internal business partners and their clients.
You will be responsible for fulfilling inquiries and research requests related to deposits and cash orders processed by our in-house and vendor vault partners.
You will take appropriate action with the processing vendor to resolve requests
Job responsibilities
- Lead and develop team members based in Indianapolis
- Maintain effective working partnerships with peer teams in Manila and Bengaluru to ensure business continuity for client impacting processes
- Drive change initiatives, business strategy and technology enhancements programs
- Maintain strong controls with internal functions and in accordance with company policies and regulatory changes.
- Manage team performance including productivity, quality, controls, and engagement
- Review and adjust staffing and priorities to align with incoming volume trends
- Partner with product owners and vendors to ensure seamless client experience and drive process improvements
- Attend weekly calls with internal partners and vendors
- Timely issue identification and escalation, stepping in when appropriate
- Engage team members through integrated coaching to drive performance, encourage continuous improvement ideas, tools, and practices
- Motivate, mentor, and lead talent to deliver outstanding results
Required qualifications, capabilities, and skills
- Minimum 3+ years management experience in retail banking or financial services
- Strong judgment in balancing risk management and customer experience dimension
- Extremely organized and able to handle multiple assignments and competing priorities
- Strong interpersonal skills (listening, negotiating, influencing, building trusting relationships)
- Strong problem-solving skills
- Excellent written and oral communications, including the ability to simplify and communicate complex issues for a variety of audiences
- Ability to multitask and meet deadlines in a fast-paced environment
- Detail oriented and ability to work under pressure of deadlines
- Delivering Coaching and Feedback / People Management
- Functional experience in MS Office Suite (Excel, Word, PowerPoint, Outlook)
Transactions Manager I - Cash Vault Research Services Team
As a Transactions Manager I in the Cash Vault Research Services Team, you will lead a small team focused on promoting meaningful improvements in the service we deliver to our internal business partners and their clients. Join Chase as a Transactions Manager I in the Cash Services Research department...
BroadBolt Distributor/Agency - Sales Team Manager for Broadband, Internet, and Streaming Services (INDIANAPOLIS, IN)
As a BroadBolt Distributor/Agency - Sales Team Manager, you will lead your team of Broadband Agents dedicated to promoting and enrolling eligible customers into affordable home internet and streaming TV service packages for a leading Fortune 500 company. Overview : BroadBolt is seeking dynamic and m...
Research & Development Credit Specialized Tax Services - Senior Manager
SummaryA career in our Specialised Tax Services practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. Our team helps our clients achieve year to year consistency that leaves t...
Oracle SCM Cloud Order to Cash Consultant - Senior Manager
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Identifying and addressing client needs by building relationships with clients, developing an awareness of Firm services, communicating with the client in an or...
Transactions Specialist III - Retirement Services Estate Management Team
Join Chase, on our Estate Management Team as a Transactions Specialist in the Retirement Services Operations Department in Indianapolis, IN. As a Transactions Specialist IIIon our Estate Management Team your primary responsibility is to support bankers and our clients with their legacy Individual Re...
Specialized Tax Services - Research & Development - Manager
SummaryA career in our Specialised Tax Services practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax has on their business. Our team helps our clients achieve year to year consistency that leaves t...
Director Cash Vault Services
GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. The Director of Cash Vault Services identifies...
Account Manager-Indianapolis North-Ophthalmics - Sun Pharmaceutical Industries, Inc.
Sun Ophthalmics is committed to building a world class commercial team of passionate, ethical, and credible professionals that are committed to winning the right way and are accountable to their assigned objectives. GENERAL RESPONSIBILITIES/DECISION MAKING AUTHORITY:• Reports directly to the Regiona...
Manager, Learning Operations
Strong project management skills, with the ability to manage multiple concurrent projects and priorities. Strong project management skills, with the ability to manage multiple concurrent projects and priorities. Managing the logistics, resources, and operational support needed to execute critical pr...
Accounting Policy and Project Manager
Accounting Policy and Project Manager. We are currently have an open position for a Manager of Accounting Policy and Projects. The Accounting Policy team is seeking a Manager to serve as a valued business partner, providing timely and accurate financial consultation on emerging, existing and complex...