Sr Manager, Product (IC)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.

This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

POSITION SUMMARY :

The Member and Client Affordability Product Senior Manager is responsible for leading a team that will have the opportunity to drive new operational initiatives with our plan design offering that focuses on drug copay card programs with our vendor collaboration.

You will lead project teams, directing the work of a group of individuals with particular emphasis on scoping and directing root cause analysis, solution ideation, design, and testing.

Working closely with business partners at all levels of the organization, you will partner to understand the business, solve problems, and present recommendations to senior leadership.

You will use your pharmacy claims data and benefit deign experience, analytical skills and logic to analyze the business, solve complex problems, and present recommendations to senior leadership in an effort to drive new operational initiatives and product improvements.

These initiatives will have a profound impact on the drug cost savings and value we can create for our PBM clients and CVS Health.

The role must establish a standard and consistent framework for how new product ideas are developed and rolled-out, working within the capabilities and constraints of our operational systems, reporting and tracking requirements and sales processes.

This role will be responsible for working cross-functionally with many departments within CVS Health, most commonly Trade Relations, Clinical Development, PBM and Pharmacy operations, Sales & Account Services, Finance and Enterprise Analytics.

These relationships will be key to ensure we have highly effective and clinically appropriate program that meets both CVS Health and client needs.

This role will require the appropriate application of several skill sets : clinical, financial / analytic, communication, creativity and the ability to manage multiple ongoing projects.

The Senior Manager should have a leadership presence and they must be able to work with and influence other leaders and represent the department and products both to external customers and internal executives.

PRIMARY DUTIES AND RESPONSIBILITIES :

Work with Trade, Finance, CVS Operations, PBM Operations and others to ensure that our are meeting both client and CVS Health objectives.

This includes a particular focus on our development of additional solutions.

Manage team effectively and consistently around both the CVS Health values and goals as well as those set within the Product team.

Ensure each team member is being developed and best using their skills within their role.

• Partner with Product leadership to ensure emerging needs appropriately fit within the product portfolio and ensure any new work is prioritized against existing priorities.
• Identify and champion new development efforts to evolve / improve the product portfolio in alignment with CVS Health and client objectives.

EDUCATION :

Bachelor's Degree or related experience required.

REQUIRED QUALIFICATIONS :

5 to 8 years of relevant work experience required, preferably in settings requiring strong product development and / or management ownership, balancing clinical financial operational and other aspects linked to and impacted by product decisions.

Good experience working effectively with multiple other teams and driving work forward in a matrix-style organization.

2 or more years of experience leading teams with direct and indirect reports.

PREFERRED QUALIFICATIONS :

• Work experience should include understanding of pharmacy, benefit designs, copay assistance market along with utilization management programs, the data related to those programs and ability to think strategically to identify and improve product performance.
• Adequate examples of strong written (e.g., slide creation, report development) and spoken communication skills that are effective with team member, colleagues and senior leaders.
• Experience in client facing roles either independently or in support of the sales organization.
• Ideal, but not required, to have experience with medical benefit management specific to step-therapy and / or preferred drug designs within the medical benefit.

Pay Range

The typical pay range for this role is :

$75,400.00 - $166,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.

The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.

The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.

Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.