Surgery Scheduler
Manage multiple telephone lines in a call center setting scheduling new surgery appointments.
Maintain Knowledge of how to understand and fill Slocum surgery block / open time for Sacred Heart, McKenzie Willamette, Slocum ASC, and Day Surgery at Riverbend.
Enter all information into the computer while on the telephone with the patient Communicate with component reps about upcoming surgeries Communicate effectively and clearly with patients and co-workers Tasks PA for surgery authorization Schedule pre-op visits Schedule anesthesia visits as indicated by facility Schedule Total Joint class for Lower extremity Total Joint patients Work with BPCI nurses to coordinate care for Medicare Total Joint patients.
Send PCP / Sub-specialty medical clearance requests as indicated by surgeon.
Manage medical clearances, ensuring clearance has been obtained prior to surgery.
Complete Recheck-to-preop process when H&P is missing or incomplete.
Maintain cheat sheets for providers in the assigned area.
Monitor and respond to Data Exchange emails Notify Scheduling Leads and Physician assistant coordinator when providers are scheduling surgery off template Release unused Slocum block time within the facility guidelines Provide additional patient education regarding surgery and diagnostic procedures Meet monthly with the Surgery Scheduler Group.
Use Surgery checklist for every patient scheduled Complete Surgery checklist in its entirety within three days of scheduling the surgery Other duties as assigned
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