DoD SkillBridge Intern – Helpdesk Support 2nd Shift (Active Duty Service Members)

Job Description

PRIMARY DUTIES & RESPONSIBILITIES :

Naval Information Warfare Center (NIWC) Atlantic and Scientific Research Corporation (SRC) are teaming together to provide systems engineering, software engineering, logistics, technical, and management support services to multiple program sponsors for 50+ Command, Control, Communications, Computers, Cyber Defense, Combat Systems, Intelligence, Surveillance, and Reconnaissance (C6ISR) systems.

• Support team by working 2nd shift ( 3pm to11pm EST)
• Provides system design support, operational support, full life cycle support, and repeated examination of support requirements throughout the service life the systems
• Provides ship's force with system familiarity training, to include references for installing software, performing routine maintenance and troubleshooting the GCCS-M, JADOCS, MFOM, TBMCS, NTCSS, MTC2, and LMMT USAF systems during post-installation procedures and turnover schedule
• Manages and provides system engineering services for GCCS-M, JADOCS, MFOM, TBMCS, NTCSS, MTC2, and LMMT USAF implementation, maintenance, and site support, including installation and system upgrade support for the systems
• Conducts system audits and pre-deployment system checkouts of GCCS-M, JADOCS, MFOM, TBMCS, NTCSS, MTC2, and LMMT USAF in support of a readiness posture, resolving any system discrepancies
• Provides troubleshooting assistance, creates trouble tickets in required system(s), and reaches out to third parties to work cohesively throughout the scope of any issues

Requirements

MINIMUM SKILLS & REQUIREMENTS :

• Secret Clearance required
• 2+ years of experience using the ITSM or Helix ITSM system to document Tier 2 helpdesk issues
• CompTIA Security + (Can be obtained during internship)
• 2+ years’ experience with at least 1 of the following : Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008 / 2012, Active Directory, Configuring Windows 7 / 10)
• Ability to work 2nd shift ( 3pm to11pm EST)

DESIRED SKILLS & REQUIREMENTS :

• 2+ years’ experience analyzing and providing GCCS-M, NAOC2, C2PC, and JDOCS system engineering services to include troubleshooting and documentation of issues.
• One of the following : Unix OS (Solaris 11), RedHat Certified Systems Administrator, Microsoft Certifications (Server 2008 / 2012, Active Directory, Configuring Windows 7 / 10)
• Experience working with one of the following systems : GCCS-M, JADOCS, MFOM, TBMCS, NTCSS, MTC2, and / or LMMT USAF

SRC IS A CONTRACTOR FOR THE GOVERNMENT, THIS POSITION WILL REQUIRE CITIZENSHIP AS WELL AS, A GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL

ABOUT US

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions.

At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds.

This team is challenged daily to provide cutting edge technology solutions to our clients.

Scientific Research Corporation offers a competitive salary, an extensive benefits package and a work environment that encourages excellence.

For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

DIVERSITY & INCLUSION

We strongly believe in the abundance of differences among individuals. We value different points of view and appreciate diverse perspectives.

We truly believe this is what makes our organization inclusive and more responsive to the needs of our diverse customers.

EQUAL OPPORTUNITY EMPLOYER

Scientific Research Corporation is an equal opportunity and affirmative action employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, or national origin, disability or protected veteran status.

Scientific Research Corporation endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact for assistance.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

CJ #LI-AM1